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Quality Engineer

Amcor Specialty Cartons Americas LLC
life insurance, flexible benefit account, paid holidays
United States, North Carolina, Reidsville
124 North Technology Drive (Show on map)
Oct 28, 2025
Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visitwww.amcor.comILinkedInIGlassdoorIFacebook IYouTube

Job Description

POSITION OVERVIEW

We are seeking a skilled Quality Engineer to join our manufacturing team, focusing on implementing and maintaining quality system improvements and controls. This role combines technical expertise in quality management with strong continuous improvement methodologies and customer relationship management. The ideal candidate will drive quality excellence across our manufacturing operations while serving as a key liaison with customers on quality-related matters.

KEY RESPONSIBILITIES

Quality System Management

  • Develop and update quality procedures, work instructions, and documentation to ensure compliance with customer and/or regulatory requirements
  • Conduct internal audits and manage corrective and preventive action (CAPA) processes
  • Lead quality system improvements and ensure continuous compliance with customer specifications

Manufacturing Quality Control

  • Establish and maintain statistical process control (SPC) systems for critical manufacturing processes
  • Design and implement inspection plans, test procedures, and quality checkpoints throughout the production line
  • Investigate and resolve quality issues, including root cause analysis and implementation of corrective actions
  • Collaborate with production teams to ensure first-time quality and reduce defect rates

Continuous Improvement

  • Lead and facilitate continuous improvement initiatives using IWS, Lean, Six Sigma, or similar methodologies
  • Identify opportunities for process optimization and waste reduction in manufacturing operations
  • Develop and implement improvement projects that enhance product quality, reduce costs, and improve efficiency
  • Train and mentor production staff on quality tools and problem-solving techniques
  • Establish and track key performance indicators (KPIs) for quality and improvement initiatives

Customer Interaction and Support

  • Develop and maintain strong relationships with customer quality teams
  • Respond to customer corrective action requests and quality notifications
  • Present quality performance data and improvement plans to customers
  • Support new product introduction (NPI) activities with customer quality requirements

REQUIRED QUALIFICATIONS

Education and Experience

  • Bachelor's degree in Engineering, Quality Management, or related technical field
  • 3-5 years of experience in quality engineering within a manufacturing environment
  • Experience with quality management systems (ISO 9001, AS9100, TS16949, or similar)
  • Proven track record in continuous improvement methodologies (Lean, Six Sigma, Kaizen)

Technical Skills

  • Strong knowledge of statistical process control (SPC) and quality tools (FMEA, control plans, MSA)
  • Proficiency with quality management software and databases
  • Experience with measurement systems and calibration programs
  • Knowledge of manufacturing processes and production systems

Core Competencies

  • Excellent analytical and problem-solving skills
  • Strong project management capabilities
  • Outstanding communication and presentation skills
  • Ability to work effectively with cross-functional teams
  • Customer-focused mindset with strong relationship-building skills
  • Detail-oriented with strong organizational abilities

Preferred Qualifications

  • Professional certifications (ASQ CQE, Six Sigma Green/Black Belt, Lead Auditor)
  • Experience in commercial printed packaging
  • Advanced knowledge of statistical analysis software (Minitab, JMP, etc.)
  • Experience with ERP systems
  • Strong Office 365 skills to develop and maintain SharePoint sites

REPORTING STRUCTURE

This position reports to the Quality Manager and works closely with Manufacturing, Product Development, and Customer Service teams. The role involves regular interaction with external customers and suppliers.

OurExpectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor's quality, service, and innovation
  • Our investors benefit from Amcor's consistent growth and superior returns
  • The environment is better off because of Amcor's leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

* Medical, dental and vision plans

* Paid vacation for full-time employees

* Company-paid holidays starting at 11 days per year

* Employee Assistance Program

* Health Savings Account/Flexible Spending Account

* Life insurance, AD&D, short-term & long-term disability, and voluntary accident and critical illness benefits are available

* Retirement Savings Plan with company match

* Discretionary annual bonus program (initial eligibility dependent upon hire date)

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