ISO Quality Compliance Coordinator

Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

A key member of the Quality Food Safety Team, the Quality Compliance Coordinator assists in managing the ISO Program and assisting in the Quality Assurance area. This individual will partner with all members in the workforce to write, validate, and ensure that the Food Safety Program is maintained and followed as well as provide optimum service and quality for all products.

• Works with management and employees to maintain needed compliance/quality documentation and training.
• Responsibility includes but is not limited to the understanding of customer specifications.
• Maintain quality and ensure customer specifications are being met.
• File incoming certificates for suppliers.
• Assist with evaluating activities related to the ISO program.
• Ensure all company safety standards are utilized throughout the facility.
• Perform safety and quality audits.
• Provide leadership and inspire high performance through effective goal setting and performance measurement.
• Ensure Quality System programs, processes, and procedures are implemented successfully and function as designed throughout the operation to ensure the quality and integrity of manufactured products and services.
• Assess and evaluate facility personnel and make recommendations to the Quality Food Safety Manager regarding strategies to remedy training, skills, or performance deficiencies.
• Conduct root cause analysis on defective materials.
• Ensure consistent and thorough follow-up to non-conformities as it relates to quality food safety.
• Help maintain a root cause database and provide feedback to customers when required.
• Assess and suggest modifications to improve the efficiency of the SQF program.
• Other duties and tasks as assigned.

• Associate's degree or higher in a related field or equivalent work experience preferred.
• Preferred 2-4+ years combined of technical, manufacturing, and/or quality management.
• Experience in a manufacturing environment utilizing ISO, Lean Manufacturing and/or Six Sigma is required.
• Quality Assurance experience preferably in a paper-converting environment is a plus.
• Working knowledge of General Management Practice compliance is preferred.
• The ability to utilize structured problem-solving methods to deliver results.
• Demonstrated competence to work and communicate effectively with all levels in the organization.
• Proficient in Microsoft Office, with willingness and ability to learn new systems.
• Strong verbal and written communication skills required.
• Auditing experience a plus.
• Ability to work within a team environment.
• Ability to work overtime when required/some weekends may be required.
• Core Competencies: Accountability, Change Agent, Flexible, Communications, Simplifies the Complex, Teamwork, Strategic Thinking, Commitment to Excellence, Leadership.
• Other Competencies Required: Organization, time management and attention to details.

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.

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