Security Dispatch - Second Shift

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Media Dispatch in Clarksville, TN, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch professional at a leading technology location, you will monitor and coordinate security-related activities to help maintain a secure environment for staff and visitors. Your role will involve managing communications and responding promptly to incidents, while remaining visible and providing outstanding customer service. At Allied Universal, we value teamwork, reliability, and innovative thinking, all within a caring and people-first culture. Join our team to support a dynamic environment and make a positive difference every day.

Position Type: Full Time

Pay Rate: $25.15 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Operate as a key point of contact for site communications, monitoring and dispatching appropriate personnel as needed across the location.
• Follow established procedures and site-specific protocols for incident response, including documenting and coordinating responses to alarms, emergencies, and other security-related events.
• Maintain detailed logs and records of communications, incidents, and dispatched personnel.
• Provide customer service to employees, contractors, and visitors by addressing inquiries and assisting with access control procedures.
• Monitor surveillance and alarm systems to help to deter unauthorized access and/or suspicious activity at the location.
• Communicate clearly and professionally with internal teams and external emergency services when required.
• Participate in regular training and drills to stay up-to-date with site procedures and emergency response protocols.
• Support Allied Universal and client policies, while maintaining confidentiality and professionalism at all times.

Minimum Requirements:

• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security-related license is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.