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AI Business Solutions Sales Specialist

Microsoft
United States, New York, New York
Nov 02, 2025
OverviewAs a AI Business Solutions Sales Specialist focused on AI solutions including the Coplilot, CRM and ERP category including its base Power Platform, you will be a transformation leader within the sales organization. You will form strong relationships with C-Suite executives, IT leaders and Business Decision Makers from our top customers, help them achieve their goals by bringing business value insights and envisioning solutions that accelerate innovation. Microsoft is at the forefront of this transformation come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.In the AI Business Solutions team we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to-end AI thought leadership driving significant customer value and enabling transformational customer outcomes.As a Solution Specialist you will build digital transformation strategies with customers, collaborating across different groups inside the Customer environment to successfully enable customers to drive transition to Digital transformation in a hybrid work environment. Regarding solution coverage, you will propose Business Application Solutions such as Dynamics 365 and Power Platform, as well as Agent Platform including Microsoft 365 copilot and Copilot Studio, offering comprehensive end-to-end solutions for our customers.In addition to the above, this position will be responsible for handling Japanese companies. You will report to the Japan team and take on the role of Solution Specialist, approaching Japanese companies in this capacity.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesThe following are the primary responsibilities of the Solution Area Specialists: Account Planning and CXO/BDM Engagement with CRM and ERP expertise.Develop and maintain customer account plans for all the accounts in your designated territory which includes white space analysis, current customer solution and technology footprint/landscape, customer pains, competitive landscape, and industry trends.Deliver quality account and quota retirement territory plans.Drive BDM/CXO connections/engagements with Business Value Insights and value proposition of CRM and ERP at scale.Build & maintain qualified pipeline coverage by translating BDM priorities to initiatives.Lead customer Envisioning in each opportunity, yielding output of customer agreed business challenges, prioritized with business value and v-team accountabilities.Deliver compelling board-level proposals with commercial options aligned to customer transformation plan.Create business outcome, industry thought leadership customer stories and referencesLeverage the Microsoft partner ecosystem to scale and complement solution selling
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