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Service Specialist - Leesburg

Campus USA Credit Union
$38,400.00 - $45,200.00 Salary
life insurance, parental leave, paid time off, paid holidays, long term disability, tuition reimbursement, 401(k)
United States, Florida, Leesburg
Dec 15, 2025
Description

The hours for this position are:

(Rotating shifts weekly)




  • Monday - Friday: 7:45 AM-4:15 PM



  • Monday - Thursday: 8:45 AM-5:15 PM, Friday: 9:45 AM-6:15 PM




Saturdays: 2 per month from 8:45 AM - 12:15 PM in Summerfield



Role

Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.



Essential Functions & Responsibilities



  • Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
  • Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers
  • Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve
  • Identifies cross-sell opportunities and cross-sells services to members


Qualifications

Education



  • High School Diploma or GED



Experience



  • 0 - 1 year of general experience



Other Skills



  • Attention to Detail
  • Cash Reconciliation
  • Collaboration and Teamwork
  • Communication
  • Confidentiality and Discretion
  • Cross-Selling
  • Excellent Member Service
  • Microsoft Office Products
  • New Account Openings
  • Product Knowledge
  • Problem Solving
  • Time Management and Organization



Full-Time Employee Benefits Package

Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short & Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!



EOE/AA including Veterans and Disabled

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