Corporate - Sr. Analyst Workforce Management

Requisition ID:911611
Store #:T00009 TO Store Ops - NY 5th
Position:Full-Time
Total Rewards:Benefits/Incentive Information

At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we're proud and excited to help people look their best by carrying fashionable frames at a great value.

Together, we're on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests' lives and communities. See your future with Target Optical.

Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

This position is responsible for supporting scheduling, forecasting, and management of labor staffing for Target Optical. The role will oversee the development, delivery and evaluation of WFM methodologies necessary to maintain approved performance standards including scheduling, productivity and cost management.

MAJOR DUTIES AND RESPONSIBILITIES

• Weekly and monthly reporting for ~600 stores to ensure they are managing labor within their budgeted spend.
• Support efforts to create continued efficiencies in labor model (task reduction, process streamlining, etc.).
• Run schedules for ~600 stores and increase schedule effectiveness by reviewing labor standards and drivers on a regular basis. Follow up with regions & stores to ensure they are posting schedules within designed timelines.
• Develop and maintain detailed documentation of processes and procedures.
• Produce/update training modules to educate end users on application procedures and best practices.
• Responsible for testing, analyzing, and maintaining the workforce management application (Timekeeping, Scheduling, Attendance, Forecasting and Analytics)
• Assist in integration of labor analytics into store systems and reporting (Global Dashboard) to ensure we are building tools for stores to actively manage many elements of workforce management - hours wage rate, sales & guests per labor hour.
• Responsible for monitoring and troubleshooting workforce management jobs for any issues.
• Understand commonly used payroll and HR concepts, practices, and procedures.
• Partner with the Field to drive adoption to Workforce Planning tools and develop skillsets.
• Liaison with IT and other Center of Excellence groups to drive company-wide initiatives and represent RLB.
• Breakdown of job responsibilities: 30% Scheduling, 30% Support/Troubleshooting, 20% Reporting, 20% Project Management/Training

BASIC QUALIFICATIONS

• Bachelor's degree in Finance/Business Administration, Business Systems, or related discipline
• 3+ years experience in workforce analytics
• Strong analytical skills; ability to translate business requirements into technical specifications
• High level of customer service and communication skills
• Experience with Kronos or other workforce management solutions including payroll, time and attendance

Pay Range: 64,179.60-89,538.00

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.