Language Engineer

Job Summary:

Dexian is seeking a Language Engineer for an opportunity with a client located in Charlotte, NC.

Responsibilities:

• Responsible for partnering with centralized team for building and maintaining machine learning models to identify end user intent for a multi-channel virtual assistant
• Understand the intent portfolio for NLU across domains (e.g., technology, human resources) and how it maps to conversation design for web, mobile, and voice channels
• Identify and build appropriate data sets to train and test machine learning models for intent classification and speech recognition
• Develop tools and telemetry that can measure/monitor accuracy and performance and update the models accordingly throughout development life-cycle
• Develop disambiguating and error handling strategies as the virtual assistant scales
• Monitor conversations in the application to identify under-performing content and develop solutions to improve the performance
• Collaborate with data scientists, product owners, UX researchers, and engineers to build out the "brain" of the virtual assistant

Requirements:

• 2+ years of experience with conversational interfaces and natural language processing
• Experience training machine learning algorithms for data classification and speech recognition
• Experience with python
• Unique skill-set in computational linguistics and technical experience
• Experience with LLMs and GenAI
• Familiarity with using version control technologies such as git, svn, or JIRA
• Experience in DevOps and Agile methodology
• Strong analytical and troubleshooting skills
• Analytical Thinking
• Architecture
• Result Orientation
• Solution Design
• Technical Strategy Development
• Application Development
• Collaboration
• Data Management
• DevOps Practices
• Risk Management
• Agile Practices
• Automation
• Influence
• Solution Delivery Process
• Test Engineering

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.