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THE POSITION
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NOTE: This posting will close on DECEMBER 25, 2025 or after 30 applications are received, whichever occurs first.
Are you passionate about connecting with community members while providing them with accurate information? The York County Department of Transportation is looking for a motivated individual to join our team as a Driver License Examiner Assistant. In this role, you will significantly contribute to highway safety by assisting customers at the Driver License Center, with a key focus on examining identity documents to prevent identity theft and fraud. If you seek a fulfilling position that offers growth opportunities and a chance to make a meaningful impact in the community, we invite you to apply and become an essential part of our transportation team.
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DESCRIPTION OF WORK
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In this position, you will be part of a Driver License Center, providing essential driver licensing services to the public. Your responsibilities include greeting customers, verifying their identification, assisting with application forms, and entering data into online licensing systems. You will also supply necessary forms and informational brochures based on customer inquiries. Additionally, you will administer standardized knowledge tests to assess applicants' understanding of motor vehicle regulations and conduct vision screenings using a telebinocular device, recording results and application details on a PC terminal. You will independently address public inquiries, ensuring individuals are well-informed about available services, including the requirements for obtaining REAL ID and non-REAL ID products, as well as guidance on license renewals, duplicates, out-of-state transfers, motorcycle licenses, and commercial driver's licenses, along with their specific restrictions and endorsements. Upon request, you will issue Restoration Requirements Letters for in-person visitors and ensure that appropriate fee waiver codes are accurately applied and documented in accordance with all Fee Waiver Guidelines. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:
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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS Minimum Experience and Training Requirements:
- One year of experience obtaining, evaluating, and providing information to the public.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
Legal Requirements:
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
- This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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EXAMINATION INFORMATION
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- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
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