Associate Network Engineer

OUC - The Reliable One is presently seeking a Associate Network Engineer to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations.

This is a hybrid position offering two remote workdays per week. Must be onsite Tuesdays and Thursdays.

We are seeking an IT professional eager to grow their skills while support a corporate network. In this role you will work with modern networking technologies, collaborate with experienced IT teams, and help ensure reliable connectivity for critical systems and customers.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation.

At OUC, each position contributes to the success and achievement of our goals.

Click here to learn more about what we do.

The ideal candidate will have:

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS), or related discipline from an accredited college or university
• Minimum of six (6) months of experience in an Information Technology environment
• Knowledge of Computer networks, systems, and infrastructure
• Understanding of Cybersecurity fundamentals

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few:

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
• Generous paid vacation, holidays, and sick time
• Paid parental leave
• Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
• Wellness incentives and free access to all on-site OUC fitness facilities
• Access to family-oriented recreational areas
• Paid Conference and Training Opportunities
• Free downtown parking

Hybrid work schedule

Click here to view our Benefits Summary.

Salary Range: $63,200.00 - $79,000.00 annually - commensurate with experience

LOCATION Pershing- 6003 Pershing Ave. Orlando, FL 32822

Job Purpose:

Supports the health and operation of OUC's corporate network, ensuring it is both resilient and reliable 24/7 for applications, databases, and OUC customers. Tests routine network equipment changes.

Monitor and trouble-shoot the network as needed. Identify end of life/end of support equipment in advance and recommend new models. Configure and install switches, firewalls, and routers as needed.

Primary Functions:

• Assist in the design and deployment of functional networks (LAN, WLAN, WAN);
• Configure and install software, servers, routers, and other network devices;
• Monitor network performance and integrity of switches, next generation firewalls, load balancers, and routers using network monitoring, SIEM and other tools;
• Resolve issues that tiers of support have escalated by troubleshooting cloud and local infrastructure;
• Automate tasks and monitor their effectiveness;
• Assist with the creation and testing of security measures (e.g., access authentication and disaster recovery);
• Maintain complete technical documentation of network configurations and detailed architecture diagrams;
• Suggest improvements to network performance, capacity, and scalability;
• Monitor the corporate wired and wireless Network at OUC;
• Test changes to the Network environment (operating system patches, cybersecurity modifications, and upgrades) on the Test Network Lab prior to promoting changes to production;
• Identify forthcoming end of life equipment and recommend replacement models;
• Maintain an Inventory of all Test and Production Network equipment, including spare and salvage;
• Monitor other business unit networks as needed;
• Coordinate with IT staff and support staff managing other business unit networks (Supervisory control and data acquisition [SCADA] systems, Water Production);
• Performs other duties as assigned.

Technical Requirements:

• Working knowledge of all, but not limited to the following:
  • Familiarity with network administration and architecture;
  • Knowledge of coding languages for scripting (e.g., Python, Perl);
  • Network diagnostic, monitoring, and analysis tools;
  • Basic understanding of network operating systems;
  • Knowledge of load balancer administration;
  • Familiarity with access control models and network security;
  • Basic understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF);
  • Equipment to include: Network Switches, Next Generation Firewalls, Routers, and Load Balancers;
  • Maintain network disaster recovery documentation;
  • Effective interpersonal, active listening, and written and verbal communication skills;
• Ability to:
  • Install, maintain, and support computer networks;
  • Create and maintain detailed network diagrams;
  • Demonstrate an ability to troubleshoot problems effectively;
  • Adept at working independently and taking ownership of tasks;
  • Assist with creating, overseeing, and testing security measures (e.g., access authentication and disaster recovery);
  • Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
  • Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).

Education/ Certification/ Years of Experience Requirements:

• HS Diploma or GED;
• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS), or related discipline from an accredited college or university (preferred);
• Minimum of two (2) years of progressive experience in an Information Technology environment;
• Industry-related experience in IT or network support (preferred);
• An understanding of public/government Cloud Network Environments (preferred);
• Licenses, Certificates, and Registrations:
  • Professional certification (e.g., Microsoft MTA, CompTIA A+, CompTIA Network+, CompTIA Security+, CCST)(preferred).

Working Conditions:

This job involved occasional working in confined spaces. This job is mostly performed in an office work environment.

Physical Requirements:

This job requires constant speaking and hearing. This job requires frequent standing, typing, and detailed inspection. This job requires occasional walking, sitting, lifting up to forty (40) lbs., bending/stooping, reaching over head, and kneeling and/or crawling. This job may involve the driving of a company vehicle.

OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled