Security Officer - Dispatch Operations

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Operations in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch professional in a dynamic tech, media, and telecom location, you will monitor and coordinate security-related activities, supporting a secure environment through clear communication and timely response. Your role involves maintaining visibility, helping to deter incidents, and delivering exceptional customer service. At Allied Universal, you will be part of a caring team that values integrity, agility, and innovation, making a real impact every day.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Operate dispatch systems to monitor and coordinate security-related activities across the location.
• Receive, document, and communicate information regarding incidents, emergencies, and routine matters to appropriate personnel.
• Provide customer service by addressing inquiries and assisting employees, visitors, and contractors in accordance with site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, relaying accurate information to relevant parties.
• Maintain detailed records and logs of all communications, incidents, and activities as required by site procedures.
• Support Allied Universal team members and on-site staff by facilitating communication and response during security-related events.
• Coordinate with law enforcement, emergency responders, and/or internal teams as directed during emergency situations.

Minimum Requirements:

• A Guard Card or security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.