Communications Data & Analytics Lead

Group Communications is entering a transformation phase to become a truly data-driven function. The Data & Insights Lead will play a central role in establishing our data and KPI foundations, driving data governance, and enabling insight-based decision-making across the global organisation.

This role combines data governance, source-system data management, analysis, dashboarding and capability building. The person will help design and maintain our KPI framework, build data processes that scale, and support our teams in using data confidently and consistently. Alongside this core mandate, the role may also support wider Group Communications projects, processes and strategic initiatives, where relevant.

This is a full-time (100%) position and a key role in shaping the future of how our function works with data.

Data foundations & governance

• Establish, maintain and evolve the global KPI framework for Group Communications.
• Identify, extract and transform data from source systems (media monitoring, digital platforms, etc.).
• Design and document data definitions, structures, taxonomies and governance standards.
• Build consistent data collection processes for Group, GBUs and countries.
• Ensure data quality, standardisation and comparability across markets.

Analysis & insight generation

• Performance analysis.
• Identify trends, risks, root causes and opportunities.
• Translate data into clear, actionable insights for leadership and operational teams.

Dashboarding & reporting

• Build user-friendly dashboards in Power BI and Excel.
• Deliver monthly and quarterly reports for the Group Communications leadership cadence.
• Integrate dashboards into our daily and monthly operating rhythm.

Tools, systems & digital support

• Work with tools such as Power BI, Excel, media monitoring platforms, website and social analytics.
• Play a key role in the development of our data architecture.
• Evaluate and improve how we collect, structure and manage digital data.
• Support colleagues in developing their data literacy and using insights in their work.

Collaboration & transformation

• Work closely with our function, GBUs, markets and external vendors to ensure governance and alignment on data standards.
• Act as an ambassador for data-driven decision-making and support and be motivated to drive the wider transformation toward data centricity in the Communications function.
• Collaborate with the Lead PMO on operational improvements, optimisation efforts and strategic or cross-functional initiatives when relevant.

• Minimum 3 years experience in data analytics, digital analytics or business informatics.
• Strong skills in Excel, SQL and Power BI (Python is a plus).
• Experience with data management or warehousing tools (e.g., Fabric, Snowflake).
• Ability to design and maintain data structures, governance and documentation.
• Strong analytical and problem-solving skills; ability to present insights clearly.
• Experience in communications, marketing, media measurement or digital performance analytics.
• Familiarity with GA4, social analytics, and media monitoring platforms.
• Experience in international or decentralised organisations.
• Structured, detail-oriented and reliable.
• Curious, proactive and motivated to improve systems and processes.
• Able to work independently and handle a varied workload.
• Collaborative, with strong communication skills and stakeholder awareness.

It's an exciting time to be part of our team. At the Adecco Group, our purpose - making the future work for everyone - inspires and connects us all. Through our three global business units (GBU) - Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 40,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart, Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 08-12-2025