New

Senior Technical Program Manager

Microsoft
$119,800.00 - $234,700.00 / yr
United States, Washington, Redmond
Jan 19, 2026
Overview Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. FastTrack for Microsoft 365is looking for a Senior Technical Program Managerto work with architects, product engineering, PMO, and service delivery teams to create programs that assist customers migrating to Microsoft 365. This person will ensure the success of these programs by having deep customer empathy, building solutions for enterprise scale and world-class support, using telemetry and feedback to optimize process, and embodying the growth mindset. Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The G+E organization is looking for people with a passion for delivering customer successto help us build a future where customers come to us, not only because we provide industry-leading products and services, and because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Build and manage programs aimed at helping customers migrate to Microsoft 365. Work with other program managers and service engineers to create the framework of technology and IP and oversee the delivery of the migration benefit as part of the FastTrack program. Lead multiple areas: product development, service delivery, customer support. Engage with technical leaders at Microsoft, its partner ecosystem, and its customers to listen to and evaluate feedback. Provide direction during ambiguous challenges and customer escalations, effectively communicating with senior management. Use the lessons learned to help drive improvements and build solutions for the service and Microsoft products. Qualifications Required Qualifications: Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 2+ years of experience managing cross-functional and/or cross-team projects. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, OR product development OR equivalent experience. 6+ years of experience managing cross-functional and/or cross-team projects. 3+ years communicating directly with senior/executive leadership while driving customer facing projects or escalations in Microsoft 365 technologies. 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). Experience with migration technologies (1st party & 3rd party) with Microsoft 365 applications. Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.