Senior Director, Cyber Security Strategy

Job Description:

CBE Companies, a global provider of contact center services, has an immediate need for a Senior Director, Cyber Security Strategy and we would LOVE to connect with you about this exciting career opportunity! As a result of exceptional performance and growth in our industry, we are looking for the "Best-of-the-Best" to join our winning team and support both recent and future growth! Why would CBE be a good fit for you?

With over 1200 employees currently, CBE has been providing quality jobs throughout the US for 90 years-and we're still going strong because we offer employees:

• Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks!

• Ongoing training & support!

• Career culture with many opportunities for advancement!

Come work for Training magazine Top 100 award winner! Also recently recognized for the second year in a row as a Top Workplace in the USA, CBE is committed to "doing the right thing"; we invest in you from the date of hire and throughout your career, allowing CBE to develop a successful workforce ready to solve problems for our clients. We pride ourselves on a diverse and inclusive corporate culture with a strong track record of success-and we're looking for people who value opportunity, challenge, innovation, results, and FUN!

Invest in your future with a company that will invest in YOU!

The Senior Director, Cyber Security Strategy will serve as a senior, cross-functional leader at CBE Companies, responsible for shaping how security, risk, and governance enable growth, protect revenue, and strengthen client trust. This role is designed for a seasoned security and risk leader who influences through credibility, clarity, and execution-driving alignment across Compliance, IT, Operations, Sales, Legal, and Executive Leadership without relying on formal authority. The Senior Director, Cyber Security Strategy translates complex security and risk concepts into business-aligned strategies that support CBE's regulated BPO environment, enterprise clients, and long-term growth initiatives. CBE operates at the intersection of compliance, trust, and performance. The Senior Director, Cyber Security Strategy role ensures security and risk are not barriers-but accelerators-to growth, innovation, and operational excellence.

The Senior Director, Cyber Security Strategy position is a remote opportunity!

Job Details:

Strategic Influence & Enterprise Alignment

• Act as a trusted advisor to executive leadership on security risk, third-party risk, and governance strategy

• Influence cross-functional leaders to adopt risk-aware, business-aligned decisions

• Align security initiatives with revenue protection, operational scalability, and client expectations

Security Risk & Governance Leadership

• Advise and influence enterprise security risk initiatives across:

• Third-party and vendor risk management

• Security governance and policy frameworks

• Contractual security requirements and control standards

• Modernize and continuously improve supplier security governance and oversight models

• Redesign and enhance security-focused contract frameworks in partnership with Legal and Procurement

Third-Party & Vendor Risk Enablement

• Work with Vendor Management to develop and operationalize third-party security requirements that are practical, scalable, and auditable that encompass many different required frameworks of our company: SOC, NIST, ISO, PCI-DSS etc.

• Balance regulatory, contractual, and operational realities in vendor risk decisions

• Serve as a key voice in client and auditor discussions related to vendor risk and security posture

AI & Emerging Technology Enablement

• Partner with executive leadership, IT, Compliance, and Operations to safely accelerate the adoption of artificial intelligence and emerging technologies across the organization

• Assess and manage AI-related risks, including data protection, third-party AI vendors, model governance, regulatory considerations, and client trust impacts

• Serve as a strategic advisor on AI risk posture in client discussions, audits, and regulatory engagements

Program Leadership & Execution

• Drive large, complex initiatives from strategy through execution

• Simplify complexity into clear plans, milestones, and accountability

• Ensure initiatives deliver measurable outcomes, not just documentation

Communication, Change & Leadership

• Communicate security and risk topics with clarity, tact, and executive presence

• Motivate and guide teams through organizational and regulatory change

• Build strong partnerships across Security, IT, Compliance, Operations, Sales, and Finance

• Serve as a calm, steady leader in high-stakes or time-sensitive situations

Leadership Approach & Influence Style

• Communicates clearly and strategically with technical and non-technical audiences

• Builds trust quickly across business, security, and technology teams

• Leads through influence, collaboration, and accountability-not hierarchy

• Remains calm and effective in high-pressure, cross-functional environments

• Is execution-driven, ensuring commitments translate into real progress

• The Company reserves the right to change or assign other duties to this position as appropriate.

• Must be able to perform the essential job duties of the position. Reasonable accommodations will be provided to qualified individuals with disabilities.

Job Requirements:

• 10+ years of experience in security risk management, third-party / vendor risk, cybersecurity governance or GRC

• Must be able to obtain government clearance after hire. US Citizenship is required by the US government in order to obtain government clearance.

• Proven experience leading enterprise-scale security or risk programs

• Strong background bridging technical security concepts with business strategy

• Demonstrated success influencing senior leaders and cross-functional teams

• Experience in highly regulated environments (financial services, BPO, telecom, healthcare, or similar)

• Experience supporting large enterprise or consumer-facing organizations

• Familiarity with frameworks such as ISO 27001, SOC, NIST, PCI-DSS and vendor risk standards.

The starting pay range for this position is $130,000-$150,000/year. An individual's actual compensation will depend on the individual's qualifications and experience.

CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required.

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.