Principal Network Engineer IS
 Providence Health & Services | |
life insurance, parental leave, 401(k)
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 United States, Texas, Houston | |
 Jan 31, 2026 | |
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Description Partners with Engineering, Development, QA, and Program/Project Management peers to translate caregiver, business and technical requirements into components of a service architecture, ensuring that the service will meet compliance and operability standards, and KPIs around resilience, availability, quality, cost, and caregiver expectations. Creates and identifies standards and best practices and is responsible for building and implementing required architecture in partnership with other IS engineering teams. Designs components of a service delivery system that defines tools, hardware, processes, role assignments, dependencies, and documentation, resulting in a complete system that supports service delivery and meets KPIs. Creates detailed project plans including milestones, testing, documentation and implementation. Communicates with stakeholders and applies advanced diagnostic expertise to restore service with minimal disruption to the caregiver and business. During service disruptions and degradations, owns the problem, solving it once and for all. Extrapolates from past experiences and delivers innovations. Actively takes part in disaster recovery drills. Participates as needed in incident response management during non-working hours. Owns the design, implementation, testing, and management of alerting and telemetry systems, and disaster recovery and business continuity plans in partnership with other engineering teams to support 24x7 uptime goals. Makes recommendations on capacity requirements, based on service KPIs, evolving caregiver usage scenarios, and proposed new feature releases to enable the team to create a viable cost model. Works with stakeholders to create a cost model and reporting system that enables teams to forecast, track, and report on the costs generated by business and usage scenarios. Maximizes the effectiveness of financial resources. Uses expertise to identify potential platform, system, deployment, security and environmental issues prior to service and solution releases, ensuring an on-time release with measurable improvement in KPIs. Develops and maintains effective processes to automate tasks and ensure compliance with security policies and drives the adoption of a solution across multiple service teams. Owns service and infrastructure lifecycle planning to ensure critical software and hardware components are kept current. Responsible for the information management of applications, device, and infrastructure data inside the CMDB (Configuration Management Database) and associated systems. Establishes service metrics, based on a deep understanding of the end-to-end service, and works with partner teams to analyze data, and identify and drive service improvements. Regularly analyzes operational cost data, identifies cost-saving efficiencies, and influences the business to adopt these efficiencies across the service team. Option to telecommute fulltime from a state where Providence has offices (AK, WA, OR, CA, MT, TX, NM). Applicants must have:
Salary Range by Location:
Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 412415 Company: Providence Jobs Job Category: Development/Engineering Job Function: Information Technology Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Business Professional Department: 4011 SS IS ESI NETWORK SVCS Address: WA Renton 1801 Lind Ave SW Work Location: Providence Valley Office Park-Renton Workplace Type: Remote Pay Range: $See Job Posting - $See Job Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. | |