Security Officer - Retail Roving Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Roving Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed patrol officer at a busy retail mall location, you will monitor and patrol assigned areas, conduct routine rounds, and stay highly visible to help discourage security-related incidents. You will greet guests, assist tenants, and communicate clearly with your team while documenting observations and responding to concerns. At Allied Universal, you will bring an agile, reliable mindset, support a caring culture, and deliver through teamwork and integrity.

Position Type: Full Time

Pay Rate: $19.30 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, shoppers, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail and mall location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with disturbances, medical situations, fire alarms, and evacuation support as directed by post orders.
• Conduct regular and random unarmed patrols of common areas, retail corridors, entrances, loading and service areas, and the perimeter to help to deter unwanted activity and identify maintenance or policy issues.
• Monitor access points and interior activity, assist with directing foot traffic, and communicate with property management and local authorities as needed to support a positive guest experience.
• Complete required reports such as incident reports, patrol logs, and shift activity documentation, and promptly notify supervision of unusual conditions and/or security-related concerns.

Minimum Requirements:

• Be at least 21 years of age.
• CPR and/or First Aid certification is preferred and may be completed post hire.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.