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Service Coordinator

Aleron
United States, Arizona, Phoenix
Feb 05, 2026


Description
Acara Solutions is looking for a Service Coordinator for one of our clients in Phoenix, AZ.
  • Pay Rate: $28-$33/hour
  • Role will be fully onsite
    • Hours will be M-F, 6am-2:30pm
  • Will require driving an APS vehicle to job sites and for customer meetings out in the field
  • 12 month contract with possibility of extension
  • Day to Day of Position:
    • Interfacing with service area customers for all things service related
      • For example, if a customer wants to upgrade meter panel or get a meter installed, it will go through the service coordinator
    • Functions as an APS liaison to APS customers to satisfy requirements to run service
    • Primarily focused around residential, can spill over to commercial
    • Helps coordinate setting a customer up with power and getting it turned on
    • Vetting through customer intake calls to assist the Customer Project Representatives
Job Requirements
Required Skills / Qualifications:
  • Someone who has gone on job sites to meet with customers
    • For example, someone who has worked for a plumbing, roofing, or utilities related company and had to talk to customers about their service and/or installations.
  • Customer service piece is huge
  • Strong soft skills, detail oriented, and organized
  • Entry level project management skills are helpful: time management, scheduling, when and how to prioritize workload.
  • Essence of basic electricity is a plus - how is it generated (from generation to meter)
    • This is easily taught and most people can get a good understanding of it through the training for this role
After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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