Project Manager

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

RingCentral is looking for an early-career Project Manager to support cross-functional programs that enable successful product launches, go-to-market readiness, and platform initiatives.

This role is ideal for someone with 1-2 years of strong project or program / project management experience, excellent communication skills, and an interest in working at the intersection of Product, Engineering, Support, and Go-To-Market teams. You'll help keep teams aligned, track execution, and ensure downstream readiness for new features and platform changes.

Responsibilities

• Support the planning, coordination, and tracking of programs across cross-functional teams including Product Management, Engineering, Support, Training, Operations, Billing, and Business Services.

• Track launch and readiness activities to help ensure teams are aligned on scope, timelines, dependencies, and deliverables.

• Maintain project plans, schedules, status reports, and documentation to support on-time execution.

• Identify risks, issues, and dependencies; escalate and track mitigation actions with guidance from senior program managers.

• Organize and facilitate project status meetings and working sessions; capture notes, decisions, and action items.

• Communicate program updates clearly to technical and non-technical stakeholders.

• Partner closely with Product Management and Engineering to understand release timelines and support launch coordination.

• Assist with cross-functional coordination for platform initiatives or migration programs, including tracking milestones and dependencies.

Key Attributes

• Strong organizational and execution skills with attention to detail.

• Excellent written and verbal communication skills.

• Collaborative and comfortable working with cross-functional teams.

• Proactive, dependable, and willing to take ownership of assigned work.

• Able to operate effectively in fast-paced environments with changing priorities.

• Curious and eager to learn technical concepts and business processes.

Ideal Experience

• Bachelor's degree in Business, Operations, Communications, Information Systems, or a related field, or equivalent practical experience.

• 1-2 years of experience in project management, program coordination, operations, or go-to-market support roles.

• Experience supporting product launches, feature rollouts, migrations, or go-to-market initiatives.

• Experience working cross-functionally with teams such as Support, Enablement, Product Marketing, Operations, or Engineering.

• Some exposure to software releases or platform changes and how they impact downstream teams (e.g., support, training, billing), with the ability and willingness to learn these processes in depth.

• Strong organizational, analytical, and problem-solving skills.

• Excellent written and verbal communication skills.

Nice to Have

• Experience in SaaS, Cloud, software, or telecommunications environments.

• Familiarity with Agile development processes.

• Experience working with globally distributed teams.

• Experience using tools such as Jira, Confluence, or similar project tracking systems.

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching, perks and discounts program

RingCentral's Product and Technology team is the engine that drives our success. From Engineering and UX/UI to Product Management and CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. You'll help create and deploy products that raise the technological bar, and power human connections. If you're a talented, ambitious, creative thinker, RingCentral Product and Technology is the perfect environment to dream, produce and share your ideas with the world.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Belmont, the compensation range for this position is between $86,100 and $123,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.