New

AV Service Technician- (Greater Boston)

TEKsystems
$35.00 - $48.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Massachusetts, Boston
Feb 06, 2026
AV Service Technician (Level 3) Location: Greater Boston Area with travel into Southern NH Type: 6Month Contract with Potential Extension Client: Leading Audiovisual Integration Firm Overview The AV Service Technician will provide advanced troubleshooting, repair, and optimization of integrated audiovisual systems across customer sites in Massachusetts and Southern New Hampshire. This role supports both scheduled service visits and rapidresponse tickets, ensuring systems perform reliably and meet customer expectations. Daily travel within the region is required. Key Responsibilities * Travel daily to customer sites to diagnose and resolve AV system issues * Troubleshoot audio, video, control, UC platforms, and AVoverIP components * Use Crestron Toolbox for device checks, updates, and system verification * Load system files onto control processors and make necessary adjustments during service visits * Open, adjust, and save DSP files (gain, routing, EQ, etc.) using Biamp or similar platforms * Perform firmware updates and device resets across AV hardware * Verify system wiring, network configuration, and signal flow paths * Read and interpret AV drawings and documentation while troubleshooting * Provide clear, professional communication with clients and internal stakeholders * Submit daily service notes, ticket updates, and followup documentation * Assist with punchlist tasks and project service calls as needed Required Skills & Experience * 3-5+ years of handson AV field service or installation experience * Strong troubleshooting ability across AV, control, and networked systems * Experience working with Crestron/Extron/AMX/Cisco/Poly environments * Ability to load and adjust system files on Crestron and Biamp systems during service work (This is a mandatory requirement.) * Familiarity with DSP platforms such as Biamp/QSC/Shure * Ability to review and interpret AV system drawings and documentation * Professional communication skills and strong customer service mindset * Valid driver's license and reliable transportation Physical Requirements * Ability to climb ladders repeatedly * Ability to lift up to 60 lbs. unassisted * Ability to install equipment overhead * Adequate visual acuity for cable termination and detailoriented work Preferred Certifications * AVIXA CTS (highly preferred) * Biamp Tesira certification * Crestron CTI training * Dante Level 1-3 * Any additional manufacturer certifications Compensation Compensation is based on experience, technical skill level, and relevant certifications. Job Type & LocationThis is a Contract position based out of Boston, MA. Pay and BenefitsThe pay range for this position is $35.00 - $48.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Boston,MA. Application DeadlineThis position is anticipated to close on Feb 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.