Mortgage Post Closing & Servicing Specialist (Hybrid)

Essential Function:

• Sets up and maintains new and existing accounts, including loan boarding, security deed/release recording and tracking, scanning of closed loan packages and setting up permanent files.
• Processes payoff checks to be disbursed from HELOC accounts upon funding.
• Processes payments on accounts, loan payoffs and adjustments.
• Records account data and disbursement of funds to investors.
• Receives hazard insurance declarations and insurance, PMI, and property tax bills. Disburses insurance premiums, PMI and property tax payments as scheduled.
• Assists with forced placed insurance and escrow disbursements as requested.
• Assures that all member files are complete and in compliance with regulatory agencies and internal policies and investor guidelines.
• Responsible for auditing closed loan files for completeness and accuracy.
• Addresses and resolves errors or issues identified during the post-closing audit and keeps management informed of any loan that could impact the salability or compliance.
• Assists in clearing any items with investor or internal audits.
• Scans all trailing documents and ensures files are imaged and filed accordingly.
• Follows up on outstanding trailing documents.
• Reconciles all trailing documents reports with sub-servicer.
• Keeps members informed of credit union policies and procedures.
• Promptly and courteously addresses or escalates requests and issues, ensuring the credit union's professional reputation is upheld.
• Keeps management informed of area activities and of any significant problems.
• Ensures the highest levels of service to internal team members and members with any post-closing matters.
• Has a strong bias for action, bold thinking, and the ability to manage the complexities brought about by rapid change.
• Ensures the highest levels of member loyalty in alignment with our purpose and values.
• Identifies efficiencies, participates in project implementations, makes recommendations to improve department processes.
• Adheres to all applicable Federal and State laws and regulations governing the Credit Union.
• Performs other job-related duties as assigned.
• Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company's purpose, mission and core values.

BENEFITS

Georgia United offers a comprehensive compensation and benefits package and are committed to the advancement of all qualified applicants and team members within the organization.

DIVERSITY, EQUITY, INCLUSION and BELONGING

We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in our organization. We recruit diverse candidates from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our credit union stronger. We welcome the unique contributions that every individual can bring to our organization.

EQUAL OPPORTUNITY EMPLOYER

Georgia United Credit Union is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

E-VERIFY

Georgia United participates in the US Department of Homeland Security E-Verify program. E-Verify program is an internet-based employment eligibility verification system operated by the US Citizenship and Immigration Services.

Dedicated - Devoted to a task or purpose with loyalty or integrity
Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

High School (required)

*Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet, and Email. Experience using Encompass, Symitar and Black Knight systems preferred. (required)
*Must fulfill the requirements to secure a notary in a timely manner. (required)
*Minimum 1-3 years of related experience. (required)

Skills