Clerical Assistant Investigations/Subpoenas

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Clerical Assistant I (Investigation/Subpoenas)

DA'S Office Victim Witness Services Division

Hourly Pay Rate: $15.91 - $23.87

Closing Date: February 15, 2026, or sooner upon receipt of the first 50 application submissions received.

Job Summary: This position provides investigative and analytic support to the Investigations Division of the office and as assistance to the Outreach Unit with the timely preparation of subpoenas for locating and serving victims and witnesses in criminal cases.

Essential Duties/Responsibilities:

• Create and maintain accurate subpoenas records, notes and Protect entries, and update as needed; provide wanted checks and record searches while maintaining a log for Time System compliance.
• Work/coordinate with victim witness advocates and prosecutors on status and needs of case subpoenas, inclusive of priority witnesses and recalled cases.
• Create and manage packages for locating and serving witnesses. Maintain and update information for future needs and until case is adjudicated.
• Scan or file as appropriate, all case related correspondence and other materials.
• Locate, provide and articulate case information as needed and appropriate for investigative purposes, specific to gun related crimes and other criminal acts under investigation by our sworn investigators.
• Monitor social media and other law enforcement (LE) databases in support of ongoing criminal investigations. Link associations of defendants to other sources, create and maintain spreadsheets/databases to demonstrate findings.
• Answer/respond to calls from citizens, ADA's, Investigators and VW Staff to record and communicate the timely coordination of messages and other case needs.
• Other duties as assigned.

Minimum Education and Experience:

• Wisconsin Resident
• Associate degree in Business, Criminal Justice or related field.
• At least six months of experience in clerical, analytical and or investigation support.

Preferred Experience:

• Proficiency in use of TLO, FLOCK, CLEAR and Link Charts.
• Proficient in Microsoft Word

Please Note: This position is not eligible to telework.

Required Skills and Abilities:

• Able to manage a large volume of work quickly and accurately under pressure and keep legible and accurate records.
• The ability to maintain good working relationships and adapt to assignment changes.
• Customer contact with employees or others primarily at a routine level involving basic information exchange. Working with distressed and sometimes emotional individuals in person and over the phone.

• Information exchange with peers and others outside the organization involving explanation of information and the gathering of factual information, which may include communication of sensitive or confidential nature.
• Gather information, answer queries, and/or ask for assistance. Read, write and comprehend simple instructions. Type reports, short correspondence and memos.
• Knowledge of all general office equipment computers, copiers, fax machines and multi-line phones.

Note: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.