Welding Shop Supervisor

ABOUT US

Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

WHAT YOU WILL DO

The Welding Shop Supervisor is responsible for managing all skilled welders, machinist, technicians, support staff, and welding shop activities for the product support shop. Assigns work, directs staff, and trains employees in repair and service procedures to ensure that safe, appropriate and efficient repairs are performed. Interacts with customers and superiors regarding service progress. Have knowledge in various welding techniques to cut, join, fabricate and repair metal or other weldable materials in support of heavy equipment repair and service. Organize fabrication projects from blueprints, sketches, working drawings and/or verbal instruction. An ability to design parts and equipment to meet unusual or special customer needs or special jigs and hold fixtures for use in equipment repair activities. Reading and interpreting technical shop manuals and electronic refence materials is required. Calculate quantities, time, and materials, and maintain inventory of supplies through inspection of stock and ordering supplies and maintains welding shop in serviceable condition.

ESSENTIAL DUTIES & RESPONSIBILITIES

-Conduct annual performance reviews for assigned operational unit.

-Investigate and document events of work-related injury and/or property damage.

-Maintain effective work, vacation and training schedules for assigned staff.

-Maintain project tracking and progress reports for assigned operation unit.

-Research and coordinate resolution of discrepancies within assigned operational unit.

-Submit accurate time records related to work performed and/or hours worked.

-Respond to customer inquiries related to service.

-Schedule service for customer equipment.

-Manage staff and policy to achieve business objectives.

-Review and maintain familiarity with service letters, magazines and news published by Vendors.

-May have to lift up to 25-30 pounds.

-Requires frequent hand use for typing, operating the phone, handling materials, and other job-related tasks

-May work in situations where hazards may be present

-Other duties as assigned

WHAT WE EXPECT OF YOU

We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.

BASIC QUALIFICATIONS

EDUCATION & EXPERIENCE

-High school diploma required, college and/or technical education preferred.

-Welding and/or machinist training and/or welding and/or machinist training through accredited technical schools, equipment dealerships or manufacturer factory training preferred.

-Five or more years of previous hands-on welding and/or machinist experience working on construction equipment, including Caterpillar.

KNOWLEDGE, TECHNICAL SKILL, & ABILITIES

-Able to work a flexible schedule, including nights, weekends and on-call hours as required.

-Demonstrated professionalism, integrity, adaptability and a strong customer service focus.

-Sense of urgency and self-initiative, and the personal drive for success.

-Accepts responsibility for mistakes or problems. Maintains "ownership" of assigned tasks.

-Works independent of supervision on assigned tasks. Moves between projects as scheduling requires.

-Proficient with Microsoft Office Suite or related software

WHAT'S IN IT FOR YOU

At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors.

THE BASICS

-Various medical plan options, including a no-cost option

-Vision and dental insurance

-Employer-paid short-term and long-term disability insurance

-Employer-paid basic life insurance

-401k matching

-Profit Sharing

-8 paid holidays annually

-Initially up to 15 days of Paid Time Off annually with increase after five years of service

-Employee Assistance Program (EAP)

WHAT SETS US APART

-Competitive pay

-Exposure to world-class CAT training and development

-Tuition Reimbursement

-Tool Purchase Assistance to buy high-quality tools at deep discounts

-Annual stipend toward the purchase of work boots

-Company Incentive Bonus Program

-Paid Veteran holiday annually to all service members

-Training and Development programs

-Work uniforms and professional cleaning services

-Financial Wellness programs

Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.