Patient Navigator, Bachelors Level, Addiction Immediate Care, Various Shifts

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities:

* Identifying patient eligible for grant criteria via access through the Emergency Department

* Data collection and Entry

* Building community relationships with outside referral sources

* Providing reliable transportation for patients as needed

* Providing case management and referrals to meet patient needs

* Connecting patients to the UMass Harrington Healthcare Behavioral Health continuum of care

* Providing follow up contact with patients while part of the Bridge Clinic

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.

2. Complies with all health and safety regulations and requirements.

3. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

4. Maintains regular, reliable, and predictable attendance.

5. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

Position Qualifications:

1. Experience with substance use disorders and mental health disorders preferred or willingness to learn.

2. Excellent communication skills and interpersonal skills.

3. Attendance to various staff meetings in accordance with grant requirements and to ensure program staff involvement.

4. Valid driver's license and proof of insurance

5. Strong organizational skills

6. Willingness to work with a multi-disciplinary team.

License/Certification/Education:

Required: Bachelor's Degree

Preferred: Certified Alcohol and Drug Counselor (CADC) or Licensed Drug and Alcohol Counselor (LADC) preferred

Experience/Skills:

Required: Experience with substance use disorders and mental health disorders preferred or willingness to learn.

Preferred: Two years working within the substance use disorders field

The Organization reserves the right to modify position duties at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.