Organizational Change Management Lead

What is the opportunity?

The Lead Organizational Change Management (OCM) Consultant drives change strategies to enable successful transformation initiatives across US Wealth Management. This position requires a dynamic and experienced leader to both lead and coach successful change strategy implementation and foster increased capabilities within the organization. This role ensures executives, leaders, corporate and field employees embrace strategic initiatives, new technologies, processes, and ways of working. Rooted in a human-centered approach, the Director partners with executives to integrate change management practices into business initiatives, driving sustainable growth, regulatory readiness, and operational excellence.

What will you do?

Stakeholder Partnership & Influence

• Design and implement change strategies aligned with business objectives, partnering with leadership to assess readiness and define success metrics.
• Build strong relationships with senior leaders and stakeholders across functions to ensure alignment, buy-in, and effective communications throughout change initiatives.
• Facilitate change champion networks and stakeholder workshops.

Organizational Readiness & Adoption

• Lead readiness assessments and adoption planning for new initiatives and technologies, to enhance advisor productivity and client engagement.
• Collaborate with Transformation, Communication and Training teams to deliver strategies that ensure smooth transitions and reinforce a culture of adaptability.
• Measure levels of awareness and adoption through surveys/interviews.
• Establish success metrics and conduct impact assessments to ensure adoption, sustainment, and alignment with business goals.
• Identify and address change risks and adoption barriers, including shifts in responsibilities, workflows, data ownership, and cross-functional collaboration.

• Partner with cross-functional teams (Advisor Platforms, Technology, Compliance, HR) to align people, processes, and systems with strategic priorities.
• Design and manage adoption reporting metrics.
• Conduct assessments/retrospectives of change initiatives for future process improvements.

Thought Leadership & Innovation

• Champion a human-centered, team-based approach to change, emphasizing co-creation and transparent communication.
• Drive a culture of continuous improvement, innovation, and client-centricity across the organization.

What do you need to succeed?

Must-have

• 5+ years of experience in organizational change management and/or transformation experience.
• Demonstrated mastery of change management methodologies (Prosci certification preferred) and the ability to apply them pragmatically to real-world challenges.
• Proven track record of designing and executing successful change strategies (e.g., digital adoption, regulatory change).
• Deep understanding of wealth management or financial services industry dynamics and client needs.
• Adaptable, collaborative, and comfortable navigating ambiguity, competing priorities, and dynamic environments.
• Bachelor's degree.
• Ability to travel up to 20% and work across multiple time zones.

Nice-to-have

• Experience with human-centered design, agile methodologies and technology-driven transformations.
• Demonstrated success in building change capability within complex, matrixed organizations.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The expected salary range for this particular position is $90,000-$160,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.