Director, Solution Engineering

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About Salesforce

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We are hiring a Director of Solution Engineering for Financial Services to lead one of the most senior and strategically important SE teams within Salesforce's Data Foundation organization.

This team supports Strategic and Enterprise Financial Services institutions across banking, insurance, capital markets, and fintech - organizations operating at the intersection of data, integration, AI, regulation, and digital transformation.

The Solution Engineers reporting to this leader represent some of the most experienced technical professionals in the organization. Many are Principal-level or industry-recognized experts who have spent years building credibility with customers and the field.

This role therefore requires a different type of leader.

You will not succeed here by directing activity.You will succeed by earning followership, sharpening elite talent, and raising the professional bar of the Solution Engineering discipline.

Your responsibility is to:

• Elevate the capabilities of already highly successful professionals

• Ensure our teams consistently demonstrate executive presence and architectural authority

• Align technical strategy with Sales leadership, industry trends, and emerging AI-driven architectures

• Position Salesforce's Data Foundation (MuleSoft + Informatica + Data360 + AI) as a strategic layer of enterprise transformation

This role sits at the center of how Salesforce engages Financial Services customers around trusted data, enterprise architecture, and AI-enabled business models.

Lead a team of senior and principal Solution Engineers supporting the largest Financial Services customers.

Your role is to:

• Earn credibility with highly experienced technical professionals

• Coach senior SEs to elevate their craft in strategy, storytelling, architecture, and influence

• Identify skill gaps early and drive continuous development

• Build the next generation of Principal SEs, Distinguished SEs, Strategic Client Architects, and Leaders

• Lean-in with our Sales team - AEs, RVPs, and AVP

This leader must be comfortable coaching individuals who may be:

• Have strong technical knowledge and experience

• Industry veterans

• Strong sellers

• or already recognized experts

Your leadership comes through clarity, coaching, and standards.

You will define what excellence looks like for Strategic/Enterprise Solution Engineers.

This includes elevating:

• Executive communication

• Discovery and problem framing

• Business outcome alignment

• Architectural storytelling

• Demonstration craftsmanship

• Strategic deal orchestration

Your goal is to ensure the team operates as trusted advisors to senior technology leaders, not simply product specialists.

A trusted advisor is someone whose guidance is sought before decisions are made, not after.

Financial Services organizations cannot deploy AI without trusted, connected, and governed data.

You will ensure the team can clearly articulate how Salesforce's Data Foundation enables this through:

• MuleSoft integration architecture

• Informatica data management and governance

• Data360 and analytics

• AI and Agent-driven automation

Your team must be able to guide CIOs, CDOs, CTOs, and enterprise architects through the architectural journey from:

Business outcomes Algorithms Architecture Platform

You will work closely with:

• AVP

• RVPs

• Strategic AEs

• Client Architects

• Platform SE teams

• Salesforce Core teams

• Informatica teams

• Data360 teams

Responsibilities include:

• Inspecting pipeline quality and opportunity execution

• Providing technical deal strategy for must-win opportunities

• Anticipating risk early (technical, organizational, political)

• Ensuring SE engagement drives confidence, differentiation, and technical wins

You will also help shape account strategies and market narratives, not simply support them.

This role is responsible for shaping Financial Services technical narratives that the field can leverage including novel approaches.

Examples include:

• Industry architectures for AI-ready data platforms

• Integration and data governance patterns

• Financial Services-specific transformation strategies

• Reusable demos, POVs, and solution frameworks

• New approaches to solutions that require new capabilities

The output of this work must be repeatable, scalable intellectual property, not one-off deal artifacts.

Within 12-24 months:

Your team is recognized internally and externally for:

• Executive credibility with Financial Services customers

• Architectural depth across integration, data, and AI

• Strong partnership with Sales leadership

• Consistent technical differentiation in complex deals

Additionally:

• Senior SEs continue to grow rather than plateau

• New Principal and Distinguished-level talent emerges

• Strategic opportunities increasingly rely on your team's perspective

Most importantly:

The professionalism of the SE discipline visibly rises across the organization.

Leadership Experience

• 10+ years in Solution Engineering, Technical Pre-Sales, or Enterprise Architecture

• Experience leading and mentoring senior technical professionals

• Demonstrated ability to influence individuals without relying on authority

Financial Services Expertise

• Deep understanding of banking, insurance, capital markets, fintech, or payments

• Familiarity with regulatory, operational, and technology pressures facing the industry

Technical Depth

Strong understanding of:

• Enterprise integration patterns

• API and event architectures

• Data platforms and governance

• AI-enabled business architectures

Executive Presence

Comfort engaging senior leaders including:

• CIO

• CTO

• CDO

• Enterprise Architects

• Line-of-business executives

Leadership Philosophy

A bias for:

• Clarity

• Accountability

• Professional standards

• Continuous improvement

Your role is to get more out of talented people than they believed they were capable of.

Financial Services organizations are entering a new era defined by:

• AI-driven decisioning

• Data platform consolidation

• Regulatory complexity

• Digital product innovation

None of this works without a modern Data Foundation.

This role helps define:

• How Salesforce supports that transformation

• How Solution Engineers lead those conversations

• How technical credibility accelerates enterprise change

This is not a management role.

This is a profession-shaping leadership role.

You will influence:

• How enterprise customers think about architecture

• How Solution Engineers operate as trusted advisors

• How Salesforce's Data Foundation strategy is executed in Financial Services

If you want to lead elite technical professionals and shape the future of enterprise architecture conversations, this is the opportunity.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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