Osher Educational Coordinator

University of Missouri (MU) Office of Extension and Engagement

Osher Lifelong Learning Institute

MU TITLE: Educational Program Coordinator II

LOCATION: Hillcrest Community Center - Columbia, MO

The University of Missouri (MU) Office of Extension and Engagement's distinct land-grant mission is to improve lives, communities, and economies by producing relevant, reliable, and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address needs of Missourians including educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit http://extension.missouri.edu.

MU Extension's Osher Lifelong Learning Institute (Osher@Mizzou) is a continuing education program that offers non-credit courses designed to complement the lifestyles, interests, and concerns of the 50+ adult. The Institute's mission is to provide courses that embrace the curious mind of adults in retirement. For more information about Osher@Mizzou, visit osher.missouri.edu.

This position is essential to the mission of Osher with a focus on program development and educational delivery and quality. Osher classes are in session 24 weeks of the year, over four semesters. The program went online in 2020 and now offers a full array of in-person, online and hybrid courses. This coordinator position focuses on program delivery, course development and design, membership support and instructor/volunteer relations. The ability to solve problems and conflicts in a variety of situations is critical to the success of the program, impacting participants/customers, department, and staff.

ESSENTIAL DUTIES

• Work with instructors/presenters on course planning and design, with emphasis on member engagement and high-quality programming; help to identify and recruit new instructors; work to retain current instructors. Assist online and hybrid instructors in best practices.
• Coordinate the implementation and delivery of semester courses, with an eye toward high-quality programming. Assess and adjust course design, when needed. Provide instructor assistance and quality control both in the classroom and in virtual classes. Set up of classrooms and monitoring of AV equipment, with assistance from volunteers and student workers.
• Assist with communication/outreach with the Osher membership, including emails, e-newsletters, website updates and social media outreach. Assist Osher leadership with semester registration process; coordinate member support of registration process; collect and collate enrollment data; distribute and collate program evaluation data.
• Greet/assist participants and their guests; oversee office volunteers; answer main phone lines; monitor department email account. First point of contact/representative of the program of which resides at an off-campus location. Assist with extracurricular and social events for members throughout the academic year.
• This position requires attention to detail and an affinity for technology; the candidate must be people-oriented, have strong customer service and skills and handle private information with discretion.
• Hours are varied depending on programmatic needs but occur primarily M-F, 8 a.m. to 5 p.m., with occasional evenings and weekends.
• Must be able to lift and carry up to 50 pounds. Ability to carry or maneuver tables and chairs safely. Occasionally will be required to sit, stand, kneel, or crouch.
• As with all positions, involvement with other duties and responsibilities may be expected to support the mission and purpose of MU Extension.

LEADERSHIP RECEIVED AND EXERCISED

Administrative supervision is received from the Educational Director of the Osher Lifelong Learning Institute. Position may supervise student assistants.

CORE ATTRIBUTES FOR MU EXTENSION FACULTY AND STAFF

Exhibit a high personal standard of excellence, be an effective team player, and demonstrate civility and respect for all.

Engage stakeholders and learners, maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.

Operate with minimal guidance and be a self-directed learner who is flexible and adaptable to changing environments.

UNIVERSITY INFORMATION

The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state's land-grant university and one of the most comprehensive universities in the United States. MU's broad undergraduate programs and its' graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America's most livable cities. MU Extension and Engagement programs are located on all four campuses and in 114 counties and St. Louis city.

Monday through Friday, 8:00 a.m. - 5:00 p.m.

Ability to occasionally work flexible hours, including evenings and weekends, is required to fulfill assigned responsibilities.

Bachelor's degree or equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

• Proficient in Microsoft Windows (Excel, PowerPoint, and Word, Teams), Google workspace and Zoom applications.
• Ability to work independently, have self-initiative, and be able to work with a variety of personalities.
• Strong interpersonal communication skills.

Salary Range: $20.00 - $26.00 per hour

Grade: GGS-008

University Title: Educational Program Coordinator II

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.