Position Details
Position Information
| Recruitment/Posting Title |
Coordinator of Resident Support Services |
| Job Category |
URA-AFT Administrative |
| Department |
Residence Life |
| Overview |
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
The Office of Student Conduct for Residence Life is responsible for overseeing and managing the student discipline of on campus students. The Office of Student Conduct for Residence Life addresses student discipline and behavioral concerns, while balancing being educational and further developing residential communities. |
| Posting Summary |
Rutgers, The State University of New Jersey is seeking a Coordinator of Resident Support Services for the Office of Student Conduct for Residence Life. This position reports to the Assistant Director of Student Conduct for Residence Life.
Among the key duties of the position are the following:
- Conducts independent and unbiased investigations as well as adjudicating all residential and university policy violations that take place within the residence halls and in the off-campus community, up to including cases that may result in removal from housing, suspension, or expulsion.
- Serves as an investigator for Title IX violations, student organization misconduct cases, and academic integrity violations during their peak times.
- Serves as a campus conduct liaison and provides support to the Residence Life campus staff by advising staff on case consultations, meeting with staff for one-on-ones, attending campus staff meetings, and presents at various trainings and departmental meetings
- Co-advises the Associate Directors of Residential Communities, Senior Program Coordinator Supervisors for Residential Communities, Residence Life Coordinators, and Assistant Residence Life Coordinators in their conduct responsibilities and ensure staff addresses student behavior issues appropriately.
- Conducts data assessment of trends in student behavior and student discipline using Maxient.
- Collaborates closely with The Office of Student Conduct and Conflict Resolution Services (OSC-CRS), the Rutgers University Police Department (RUPD), the Residential CARE Team, Acute Psychological Services (APS), Counseling, Alcohol and Drug Awareness Program (ADAP), Health Outreach and Prevention Education (HOPE), Institutional Planning and Operations, Office of Student Affairs Compliance & Title IX, and Athletics.
|
| FLSA |
Exempt |
| Grade |
05 |
| Salary Details |
|
| Minimum Salary |
68278.480 |
| Mid Range Salary |
84393.980 |
| Maximum Salary |
100509.480 |
| Offer Information |
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. |
| Benefits |
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
|
| Position Status |
Full Time |
| Working Hours |
|
| Standard Hours |
37.50 |
| Daily Work Shift |
|
| Work Arrangement |
|
| Union Description |
URA-AFT Administrative |
| Payroll Designation |
PeopleSoft |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
ABP |
Qualifications
| Minimum Education and Experience |
- Bachelor's degree and two (2) years of experience working in Residence Life, with some responsibility for student discipline, emergency response, and crisis management.
|
| Certifications/Licenses |
|
| Required Knowledge, Skills, and Abilities |
- Ability to work with a highly diverse population.
- Excellent problem-solving and critical thinking skills.
- Strong commitment to student development and customer service.
- Ability to be detail oriented and have strong writing skills.
- Ability to work independently and also in a team.
|
| Preferred Qualifications |
- Master's degree in student affairs administration, higher education, or a closely related field.
- Experience working with Maxient (judicial database).
- Working knowledge of Title IX, the Clery Act, and FERPA.
|
| Equipment Utilized |
- Maxient (case management database).
- Microsoft 360.
- Box.
- Zoom.
- StarRez.
- Salesforce.
|
| Physical Demands and Work Environment |
|
| Special Conditions |
|
Posting Details
| Posting Number |
26ST0457 |
| Posting Open Date |
03/18/2026 |
| Special Instructions to Applicants |
|
| Regional Campus |
Rutgers University-New Brunswick |
| Home Location Campus |
College Ave (RU-New Brunswick) |
| City |
New Brunswick |
| State |
NJ |
| Location Details |
|
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
Rutgers University
life insurance, employee discount
Mar 18, 2026