Senior Business Support Specialist, UMKC School of Medicine

Office of Faculty Affairs

University of Missouri-Kansas City

School of Medicine

The office of Faculty Affairs and its major clinical affiliates administer a diverse portfolio of LCME and ACGME accredited training programs and support a broad range of research across multiple specialties. Faculty members are central to the success of these programs, and the Senior Business Support Specialist plays a key role in facilitating faculty onboarding, career development pathways, and ongoing academic support at all affiliated institutions.

Reporting within the Faculty Affairs Office, the Senior Business Support Specialist performs a broad range of independent, specialized administrative and operational duties in support of assigned departments across clinical affiliates sites and the UMKC organization.

This role operates within a high degrees of independence and professional judgment. Core work characteristics include:

• Research and analyzes complex and atypical data; prepares comprehensive reports identifying key issues, trends, and patterns
• Resolves routine and complex operational problems, generating innovative and effective solutions
• Exercises independent judgment to modify work practices and processes in order to achieve objectives and improve organizational efficiency
• Independently manages and completes assignments of varying scope and complexity with minimal supervision
• Serves as an informal resource, mentor, and/or lead for less experienced team members

Admirative and Operational Responsibilities

• Manage and coordinate the full spectrum of operational responsibilities for the School of Medicine Faculty Affairs Office
• Oversee day-to-day office operations for the Faculty Affairs Department, ensuring efficient and effective workflow
• Maintain accurate records and documentation in strict compliance with LCME, ACGME, and institutional requirements
• Assist in the administration and maintenance of faculty affairs databases, including File-Maker, FAMOUS, and PeopleSoft
• Coordinate appointment processes for faculty and staff requesting non-compensated education partner and guest affiliate status
• Ensure compliance with LCME and ACGME standards within faculty affairs modules for the University, the school of medicine, and all clinical affiliates

Faculty Affairs Support

• Provide comprehensive support to department coordinators, directors, and faculty throughout the initial academic appointment process and academic promotion reviews
• Manage/coordinate Faculty Affairs-committee activities, including regular faculty promotion committee meetings, Non-Tenure Track Physician and Non-Physician promotion committee meetings, and faculty council , and meetings

Personnel and Communication

• Serve as the primary liaison between the Faculty Affairs Office and cross-functional departments including Human Resources, Finance, and information and Technology
• Respond professionally and in a timely manner to inquiries from faculty, departments coordinators, and external stakeholders.

A Bachelor's degree or an equivalent combination of education and experience, plus a minimum of two (2) years of relevant experience from which comparable knowledge and skills have been developed, is required

• Proficiency in Microsoft Excel, FileMaker, Microsoft Word, and Microsoft Outlook
• Exceptional accuracy and strong attention to detail
• Demonstrated ability to analyze complex information and develop effective solutions to problems
• Ability to manage multiple priorities simultaneously and meet deadlines in a fast-paced environment
• Proven project management skills with a track record of successful execution
• Ability to collaborate effectively with diverse teams and cultivate productive professional relationships
• Excellent written and verbal communication skills

The anticipated hiring range for this position has been established as $20,.00 - $23.00 per hour

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: 08
University Title: SENIOR BUSINESS SUPPORT SPECIALIST
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.