Office Support Assistant IV, Dental Clinic, UMKC School of Dentistry

The Clerk department requires individuals with exceptional customer service. Must be flexible as daily duties are subject to change. Office setting with constant communication via phone calls, emails and in person with dental students, faculty dentists, staff and patients of the dental school. Strong computer and organizational skills are a must.

This position works in a learning environment and supports faculty and staff and students. The school provides student education and dental care for the Kansas City community. You will work with many divisions and departments throughout the dental school. The position provides general /routine admin responsibilities.

Areas of work:

Team clinics

• Call and schedule appointments with patients for dental students
• Keep faculty chairs scheduled with students
• Take payment for treatment rendered
• Maintain team bank recalls by scheduling
• Keeping a Query for monthly recall (endo and denture) - Send reminder letters to patients
• Other duties as assigned.

Oral Surgery

• Call and schedule appointments for students and the residents
• Maintain schedule for rotation students
• Check in patients
• Take payment
• Keep track of medical consults and referrals
• Maintain the schedule for the Oral Surgery clinic
• Other duties as assigned

Pediatric Dentistry

• Schedule appointments for students
• Check in patients
• Take payment
• Work with school nurses to aid in LOWRY clinic
• Other duties as assigned

Front desk

• Check in patients
• Help patients navigate self-check in
• Other duties as assigned

Records Room

• Release records to patients upon request
• Add outside records such as x-rays to patient charts
• Scan medical consults, referrals, other documents as needed
• Other duties as assigned

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Previous experience working in the dental field is preferred.

The anticipated hiring range for this position has been established as $17.50 - $18.25 per hour

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: 6

University Title: Office Support Assistant IV
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application review to begin immediately! Opportunity will remain open until filled.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.