Operations Supervisor

Location: Spokane, Washington

Type: Non-Exempt

Work Schedule: Full-Time/ Day Shift/ Mon - Fri

Compensation: $24.00 - $28.00/hour

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full -Time benefits of a Operations Supervisor at Tessera include:

• Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance

• Flexible Spending Accounts for both medical and dependent care

• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave

• Potential shared earning bonus

• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

• Professional development, certifications, and training opportunities

• Verizon wireless discount

• Employee Assistance Program (EAP), and an engaging wellness program

• Public Service Loan Forgiveness eligibility for full-time employees

• Potential shared earning bonus

• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

• Professional development, certifications, and training opportunities

• Verizon wireless discount

• Employee Assistance Program (EAP), and an engaging wellness program

• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Tessera is seeking a motivated and hard working Operations Supervisor with a positive/helpful attitude.

Typical duties include but are not limited to:

• Accurately pick, pack, and ship customer orders, including both domestic and international shipments.

• Prepare packing slips, shipping labels, and required international documentation in compliance with regulations.

• Receive inbound shipments, verify quantities against purchase orders, and promptly report discrepancies.

• Coordinate and support light product assembly, kitting, and packaging operations.

• Train, supervise, and support warehouse and assembly staff; assign and prioritize daily tasks.

• Maintain accurate inventory levels through routine cycle counts and inventory tracking systems.

• Order and manage parts, materials, components, and warehouse supplies to ensure uninterrupted operations.

• Maintain a clean, organized, and safe warehouse environment aligned with company standards.

• Troubleshoot and resolve shipping, inventory, and order fulfillment issues in a timely manner.

• Monitor warehouse equipment, tools, and work areas to ensure proper operation and readiness.

• Ensure compliance with safety standards and promote a culture of workplace safety.

• 2 - 5+ years of experience in shipping, receiving, warehouse, or fulfillment operations.

• Previous lead or supervisory experience preferred.

• Familiarity with domestic and international shipping procedures and documentation

• Strong attention to detail with excellent organizational skills.

• Ability to lift, move, and handle products as required.

• High level of order accuracy and commitment to quality control.

• Experience with inventory tracking systems and basic warehouse technology.

• Strong leadership skills with a hands-on, problem-solving approach.

• Effective time management and ability to prioritize in a fast-paced environment.

• All other duties as Assigned.

Qualifications:

• High School Diploma/GED required.

• 2 - 5+ years of experience in warehouse, fulfillment, shipping/receiving, or operational roles.

• 1 + year of lead, supervisor, or team leadership experience.

• Experience with inventory management systems.

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.

• Must be able to lift and/or move up to 40 pounds.

• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.

• Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.

• Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

• A valid state driver's license is preferred with the ability to obtain and maintain coverage by Tessera's insurance.

• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.

• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

• Tessera complies with Spokane County's Ordinance C36666 (Ban the Address), your application can include a PO Box, mailing address or another address where you could receive mail if needed. Your physical address is not required as part of the application. If you prefer not to provide anaddress at all as part of the application, please write: "do not wish to provide" in the address line and you can use Spokane, WA 99202 for city, state and zip code.

*** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.

Please visit this website for more information: https://www.dhs.gov/real-id.

To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit, government contractor that is dedicated to "Creating Opportunities for People with Disabilities" through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process.

If you require an accommodation or support, please contact us at

(360) 475-0756 ext. 349, or emailrecruiting@tessera.org.