Service Attendant

Summary

Responsible for custodial duties, basic maintenance, room and event set up and offering quality customer service at City-owned community centers and associated buildings.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Prepare, clean and inspect building for daily operations.

• Maintain exterior of buildings and sidewalks

• Maintain inventory of cleaning supplies and equipment

• Assist the public as required regarding registration, special events, etc.in the facility and over the phone

• Provide information regarding programs, schedules and other related information in the facility and over the phone.

• Provide minor and routine repairs and maintenance to facility.

• Report major repairs to a supervisor or manager.

• Provide on-site facility supervision in absence of other staff.

• May transport heavy boxes or items using a hand truck.

• Work department and City special events.

• Purchase cleaning and maintenance equipment and supplies needed for facility.

• Maintain proper administrative forms.

• Operate equipment and city vehicles

Minimum Qualifications

• High School Diploma or General Equivalency Diploma (GED)

• Up to 1 year experience in custodial and/or customer service field

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience

• 1-2 years' experience cleaning and maintaining a large facility

• Experience and training with basic cleaning methods and chemicals

• Valid Commercial Drivers License (CDL) Class C with Passenger Endorsement preferred, not required

• Bilingual

• Customer service experience

Knowledge, Skills & Abilities

• General knowledge of proper event set-up and operation of light and sound systems

• General knowledge of the methods, materials, and equipment used in maintenance, minor repairs, usage of chemicals and cleaning solutions on floors and buildings

• Skill in utilizing tools necessary for technical and custodial work

• Ability to understand and follow instructions

• Ability to operate equipment and disperse chemicals safely

• Ability to work without continuous supervision

Licenses and Certifications

• Valid Class C Texas driver's license

• City of Garland Defensive Driving Certification within 6 months of hire

• First Aid, AED & CPR certifications within 6 months

• FEMA Courses 100 & 700 within 6 months