Garnishment & Levies Specialist

The Garnishment & Levies Specialist will be responsible for the administering and processing of garnishments, levies, and child support inquiries for Renasant Bank. This position will provide backup relief to the Research area when necessary and will participate in a varied range of special projects, including conversion initiatives and other Deposit Operations projects.

RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER

Process garnishments, levies, and child support inquiries for Alabama, Mississippi, Tennessee, Georgia, and Florida
• Prepare timely responses for all requests, which include placing holds on accounts when required
• Process turnover orders, levy payments, and the releasing of holds on accounts once the debit has posted on a timely basis
• File, maintain, and archive all garnishment and levy documentation
• Assist in replies to internal/external audits
• Log all garnishments and levies on the Levenger software and update when necessary
• Respond to garnishment and levy client inquiries
• Reply back to the court/government agency requests on a timely basis and provide the information that satisfies the requests
• Oversee that Renasant Bank is in compliance with any changes/updates due to governmental regulations
• Communicate with Renasant Bank's Legal Counsel for any clarifications to legal questions as they occur
• Provide backup to the Research area, when necessary, assisting in completing research requests and VODs
• Perform other related duties as assigned

• High school diploma or equivalent required
• Minimum of 2 years of job related experience
• Minimum of 1 year of banking experience preferred
• Knowledge of bank operations
• Diplomacy in dealing with clients who have questions regarding garnishments and levies and their account(s)
• Good grammar (verbal and written) and communications skills to be used in communicating with clients
• Good work processing skills including letter writing techniques and proficiency in Microsoft Word and Microsoft Excel
• Ability to cross train and learn other responsibilities as required
• Good keyboard skills
• High energy and self-motivated
• Good organization and record keeping skills

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.

Work Environment

The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".

This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.

This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.