Business Banking Underwriting Manager

Director of Small Business Credit Process & Underwriting

The Director of Small Business Credit Process & Underwriting reports through Credit Administration. The role requires an expert level knowledge of all types of small business lending products, regulatory requirements, and small business process. This individual should expect to participate in leadership and strategic special assignments and projects as appropriate.

What You Will Be Doing

• Manage the day-to-day activities of the Business Credit Center. Oversee the credit underwriting, portfolio management and document processing functions in support of small business lending.
• Review, evaluate and develop enhancements to Business Credit Center process and support the development, underwriting and fulfillment of small business products.
• Primary credit contact for evaluation, testing and policy validation for new small business products. Work closely with Product team.
• Evaluate and implement changes to process, role and organizational structure to maximize throughput and efficiency while ensuring adherence to Credit Policy & Procedures. Adopt an evolutionary approach to BCC management through a continuous evaluation, investment and modification to process, scale and adoption of automation to drive efficiencies. Aspire to a best in class small business delivery model.
• Lead and drive small business automation, process efficiency and improvement efforts through the Sentinel Upgrade and Future State of Business Banking project. This position will serve in a leadership role in this project, which will include contributing to system design & configuration, organizational and process design, policy & procedures impacts, communication and role realignment.
• Sentinel project role will include, but not be limited to, serving as an overall business leader, require reporting and presentations to senior management, key stakeholder management, process change design, management and communication, and test design, organization and execution.
• Support new retail and small business product development by serving in a credit leadership role by evaluating, testing and implementing new credit products. This responsibility will include ensuring the product is appropriately built in FIS, Sentinel and all relevant credit policies and procedures are updated as required.
• Complete knowledge of underwriting activities, practices, tools and considerations, and the ability to manage the complete underwriting process. Expect to serve as a subject matter expert and resource on credit structuring.
• Serve in an ongoing leadership role of Sentinel, especially with regard to New Business and Portfolio Monitoring automation. Evaluate and recommend modifications to support the evolution of First Bank's small business lending model.
• Participate in various leadership and strategic initiatives as necessary.
• Work independently with little or no oversight.