VP, Head of Field Force Enablement & Excellence

A global biopharmaceutical company on a mission to Solve On, Incyte follows science to find solutions for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology, Oncology and Inflammation and Autoimmunity

Headquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia.

Job Summary

The VP, Head of Field Force Enablement & Excellence is responsible for building and leading a centralized capability that enables best-in-class performance across all US field sales teams. This leader will drive sales force effectiveness, training, incentive compensation, analytics, and operational excellence to maximize execution in market and support sustained growth across Oncology and Immunology portfolios.

This role is a critical pillar of the US Commercial model, ensuring consistent, scalable capabilities that reduce duplication, elevate field performance, and enable data-driven decision-making

Key Responsibilities

1. Field Force Effectiveness Strategy

• Define and execute the enterprise-wide field force effectiveness strategy across all brands and therapeutic areas
• Ensure alignment with commercial objectives and P&L leaders while maintaining centralized excellence
• Drive continuous improvement in field productivity, targeting, and execution

2. Sales Training & Capability Development

• Build and lead a centralized learning & development (L&D) organization supporting all field teams
• Oversee:
  • Sales training (content delivery, capability development, learning partners)
  • Leadership development (with focus on first-line leaders)
• Integrate innovative approaches, including AI-enabled learning and engagement strategies

3. Incentive Compensation (IC)

• Lead design and execution of incentive compensation programs across field teams
• Ensure alignment with strategic priorities, fairness, and performance differentiation
• Drive transparency and consistency across brands

4. Sales Reporting & Performance Management

• Establish a centralized sales reporting and performance function
• Deliver standardized performance tracking, dashboards, and insights
• Enable sub-national execution visibility and decision-making across teams

5. Field Analytics & Operations

• Oversee field analytics and operations including:
  • Territory design & alignment
  • Call planning & targeting
  • Field operations (e.g., fleet, compliance/audit)
• Leverage data to optimize deployment and maximize ROI

6. Leadership Capabilities & Innovation

• Build advanced leadership capability programs for sales leaders
• Champion innovation, including:
  • AI-driven engagement strategies
  • New tools and approaches to enhance field effectiveness
• Serve as a change leader for modernizing field execution

7. Cross-Functional Collaboration

• Partner closely with:
  • Sales & Marketing leaders (P&L owners)
  • Business Analytics (data, AI, insights)
  • Market Access and Patient Services
• Ensure capabilities are embedded and adopted effectively in the field

Qualifications

• 15+ years in pharmaceutical/biotech commercial roles
• Significant leadership experience in sales operations, field effectiveness, or commercial excellence
• Proven track record leading large, cross-functional teams
• Experience building centralized capabilities or Centers of Excellence preferred

Capabilities

• Deep expertise in:

o Sales force effectiveness

o Incentive compensation design

o Field analytics and operations

• Strong strategic thinking with execution focus
• Experience leveraging data, analytics, and AI to drive performance
• Ability to influence senior stakeholders and P&L leaders

Leadership

• Strong people leader with experience building high-performing teams
• Change management and transformation leadership experience
• Ability to operate in a matrixed, fast-paced environment

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.

We Respect Your Privacy

Learn more at: http://www.incyte.com/privacy-policy

The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate.

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here.

You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work.

You can learn more about Incyte's data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte's data protection officer, and your supervisory authority (if applicable).

Please contact privacy@incyte.com if you have any questions or concerns or would like to exercise your rights.