Network Technician 2- PCC

Working under the direct supervision of the Senior Manager, Network Engineering, and following established guidelines, the Network Technician 2 supports network configuration, staging, and project execution across routing, switching, wireless, firewall, and server environments, including basic layer 2 and IP configuration tasks.

What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, orsecure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.

• Performs moderate to advanced network configuration jobs with minimal to no assistance from Senior Management.
• Validates the Work instruction documents are correct and understandable for the Advanced Technology technicians.
• Communicates with team leader when units are ready for QA.
• Performs all other duties or special projects as assigned.

• Degree requirements: Associate Degree or the equivalent combination of education and work experience.
• Advanced knowledge of network and connectivity technologies, including routing, switching, servers, and cabling infrastructure.
• Basic understanding of IP addressing and subnetting.
• Ability to troubleshoot network connectivity and configuration issues using standard tools and procedures.
• Ability to follow technical work instructions and complete tasks accurately.
• Excellent written communication skills with a strong emphasis on customer-centric support.
• Excellent verbal communication skills with ability to troubleshoot with users on the phone.
• Proven ability to work in a team-oriented environment.

• CCNA, JNCIA, Network +, Security +, Server +, Python, Ansible.