Nurse Coordinator, Immune Behavioral Health

At Lucile Packard Children's Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: P143430-2752

Department Description

Join Our Team at Stanford Children's Immune Behavioral Health Clinic-

A rewarding opportunity for a nurse who is passionate about the intersection of immunology and pediatric behavioral health.

We are on a mission to transform the lives of children and families affected by PANS (Pediatric Acute-onset Neuropsychiatric Syndrome) and PANDAS (Pediatric Autoimmune Neuropsychiatric Disorders Associated with Streptococcal infections) - conditions in which immune system dysfunction triggers sudden, dramatic changes in a child's behavior, mood, and cognition. As we grow, we are seeking a dedicated, curious, and compassionate Registered Nurse to join our dynamic, interdisciplinary clinical team.

This is not a typical nursing role. Our patients are children whose lives have been upended - often overnight - by OCD, tics, anxiety, emotional dysregulation, or cognitive decline tied to an immune trigger. Our nurses are integral members of a collaborative team that includes rheumatologists and child psychiatrists, nurse practioner and research specialists. You will be on the front lines of a rapidly evolving field, helping families who have often searched for years to find a practice that truly understands their child. We are one of very few clinics in the United States that cares for these patients.

We are looking for a nurse who brings clinical excellence and genuine empathy in equal measure - someone who is comfortable navigating medical complexity, building trust with anxious families, and advocating fiercely for vulnerable patients. Experience in pediatrics, rheumatology, psychiatry, or insurance authorizations is a plus, but an open and inquisitive mind is essential. We invest in our staff with ongoing training in PANS/PANDAS clinical protocols, so a willingness to learn is just as valuable as prior experience.

In return, you will find a workplace that is collaborative, mission-driven, and deeply committed to both patient outcomes and staff well-being. At IBH every member of our team - clinical and administrative alike - understands that behind every chart is a child waiting to get their life back.

If you are ready to do the most meaningful work of your nursing career, we invite you to apply.

This position is Monday through Friday with no weekends. 8am to 430 pm.

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

Nurse Coordinator describes a variety of specialized nursing positions that aid in planning, coordinating, and delivering patient care for selected patient populations across the continuum of care using the nursing process, ensuring compliance with physician orders and established policies and procedures. Nurse Coordinators provide coordination and care of patients requiring assistance and support in accessing and managing their health care needs. They collaborate with other health care providers to ensure continuity of care and coordination of a wide variety of patient services. They will use performance improvement methodology to design data collection systems / processes and identify opportunities to improve care/service for patients. Responsibilities include coordinating patient contact, patient education, and preparing patients / families for procedures/tests in collaboration with the health care team; collaborating with others to ensure continuity of care and coordination of a wide variety of patient services; identifying opportunities to improve patient care services; assisting management to identify and develop operational needs for the unit and to improve patient care services; and they may provide direct patient care.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

* Collaborates with inpatient and other staff to develop informational/educational materials appropriate for the patient population.

* Develops, plans, and evaluates workshops, staff training/orientation and conferences.

* Assesses learning needs of patient populations and develops curriculum accordingly.

* Participates in formal and informal evaluation of staff competency.

* Communicates with patients and their relatives to explain diagnostic and therapeutic measures related to condition, provide instruction, and promote participation in patient care.

* Coordinates activities of nursing staff with other personnel and services engaged in caring for patients.

* Schedules physicians to ensure efficient use of time.

* Develops and implements processes / procedures to promote effective and efficient use of resources.

* Assists with implementation of new programs and assists with efforts to promote the service to other health care professionals and to the public.

* Coordinates and participates in the delivery of safe, competent, compassionate age and specialty appropriate nursing care to a specified patient population.

* Serves as a liaison between groups of providers and/or care settings to ensure continuity of patient care.

* Facilitates access and communication when multiple services/agencies are involved.

* Collaborates with case managers and others to provide patient care.

* Serves as a consultant to nursing staffs, medical staff, and other health care providers in care of the specified patient population.

* Coordinates operations, develops and implements process/procedures to promote effective and efficient use of resources.

* Assists in implementation of new programs and assists with efforts to promote the service to other health care professionals and to the public.

* Demonstrates leadership by inspiring others to achieve their best and acknowledging the positive contributions of staff in the manner they wish to receive it.

* Promotes team building.

* Develops project plans including major tasks, resources, and timelines.

* Revises project plan when required and documents progress of project.

* Provides pertinent information on projects to key stakeholders and others.

* Establishes/interprets Standards of Care and protocols.

* Applies organization's methodology to Performance Improvement projects.

* Utilizes results of quality assurance and research to identify opportunities for performance improvement.

* Keeps staff informed about Performance Improvement and Service Improvement efforts.

* Identifies and defines problem situations considering all perspectives in terms of scope and consequences.

* Develops ideas and evaluates solutions to identified problems.

* Interprets and enforces Infection Prevention and Safety policies. Reports unsafe conditions immediately.

* Manages information utilizing appropriate manual or electronic systems.

* Maintains confidentiality and documents clinical information accurately and completely and within the specified time.

* Designs system for data collection to be used for clinical or operations performance measurements and/or research projects.

* Prepare for patient visit by collecting test results, old records and other reports and provides telephone triage for patient calls.

* Maximizes productivity by focusing on goals, purpose and priorities.

* Completes written reports and projects within appropriate time frames.

* Reviews tasks, sets priorities, and revises plans for effective time management.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's Degree in Nursing from an accredited college or university.

Experience: Three (3) years of progressively responsible and directly related work experience.

License/Certification:

• Basic Life Support by American Heart Association (AHA)
• or
• RQI Healthcare Provider Basic Life Support
• Registered Nurse by California Board of Registered Nursing

KNOWLEDGE

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.

* Ability to anticipate, assess, plan for, and manage physical, psychological, and social needs of the patient and family/caregiver and provide appropriate support, comfort, and reassurance.

* Ability to apply a professional nursing code of ethics and professional guidelines to clinical practice.

* Ability to be a resource for all employees assigned area of specialization.

* Ability to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients.

* Ability to integrate patient care with other members of the interdisciplinary health care team and provide direction or guidance to non-licensed personnel in assigned area of responsibility to ensure quality care.

* Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians.

* Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience.

* Knowledge of computer systems and software used in functional area.

* Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice.

* Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment.

* Knowledge of medical and professional nursing ethics and patient privacy rights.

* Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions.

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

This position may entail assignments at multiple clinic locations in the Bay Area, including: Palo Alto, Los Gatos, Sunnyvale, and San Francisco. Additional locations farther than thirty-five (35) miles from your primary work location(s) (for example Salinas and Modesto) may also be assigned from time to time. You may be entitled to paid travel time and reimbursement for mileage, pursuant to applicable law.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (Hourly): $96.35 to $111.14

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.