Clinical Operations Manager

#CA-SS

Under the administrative oversight of the Executive Director of Therapy Services, and the Medical Director's clinical oversight the Clinical Operations Manager (COM) for Pulmonary Services (PS) ensures that all programs, practices, policies and procedures defining the provision of patient care and scope of practice for (PS) are consistent with the Medical Center's policies, goals, and quality standards. The COM is responsible for ongoing regulatory compliance and follow up, represents PS on several medical center committees, and is responsible for employee relations oversight, promoting employee engagement opportunities, personnel recruitment, personnel hiring and termination. The COM is responsible for planning and implementing strategic initiatives that promote improving patient satisfaction, employee engagement and development, achieving industry leading quality standards and cutting-edge clinical programs. Most importantly, the COM ensures that the Pulmonary Services Lab (PSL) provides high quality, reliable testing, and that Blood Gas Lab (BGL) consistently delivers fast, accurate, and compliant results at scale while aligning staffing, workflow and infrastructure to support ICU, ED, NICU, PICU, and ECMO operations without interruption.

PSL is a revenue generating appointment-based lab providing highly standardized but precision-dependent services heavily influenced by physician referral patterns. The four core responsibilities of the PSL are access and throughput management (appointment availability - days to next available, template optimization - right test, right time slot, minimizing no-shows and late cancellations, maximizing completed studies per day), quality, accuracy and clinical validity (adherence to testing standards - ATS/ERS guidelines, calibration and equipment accuracy, technologist competency, test reproducibility and acceptability), patient experience and service reliability (manage wait times, ensure on-time appointment starts, construct patient prep instructions - fasting, medication holds, etc., and communicate and coordinate with referring physicians), and financial performance and revenue integrity (charge capture accuracy, text mix optimization - appropriate utilization, reducing no shows and unused capacity, aligning staffing with volume). The COM ensures that the PSL operates as a highly efficient, accurate, and patient-centered diagnostic service balancing access, throughout, quality, and financial performance while maintaining clinical safety.

BGL is not a traditional lab - in this specific environment, high-volume, time-critical results are embedded in frontline care, analyzed by respiratory therapists (RT), and regulated under CAP and CLIA standards. Ensuring this mission-critical clinical system performs in real time is the primary focus of BGL oversight. The four core responsibilities of BGL are throughput and turaround performance (collection to result, critical value reporting timeliness, analyzer availability/redundancy), staffing and skill mix alignment (adequate coverage across all shifts, competency-validated staff, alignment with peak demand (ICU, ED, NICU, PICU surges), reliability and equipment readiness (analyzer uptime, redundancy planning, maintenance and QC completion, supply chain (syringes, cartridges, calibrations), and regulatory compliance and quality (CAP/CLIA inspection standards, internal quality audits). The COM is responsible for continuous compliance and improvement.

The COM is responsible for the direction and oversight of the Blood Gas Lab, and Pulmonary Services Lab in the Executive Director of Therapy Services.

Apply By Date May 29, 2026 at 11:59PM

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Current and valid CA Respiratory Care Practitioner License
• Current and valid Registered Respiratory Therapist credential from National Board for Respiratory Care
• American Heart Association (AHA) Pediatric Advanced Life Support (PALS)
• American Heart Association (AHA) or American Red Cross Basic Life Support (BLS), or UC Davis Health CPR.
• Bachelor's degree in a science or business field and / or equivalent experience / training
• Minimum five (5) years of experience as a Registered Respiratory Therapist in an Acute Care Hospital.
• Knowledge of the clinical and scientific basis and effects of Respiratory Care procedures, equipment and medications.
• Ability to collect data and reports for the JC and the California Department of Public Health.
• Knowledge of and adherence to departmental and hospital policies and procedures.
• Ability to read, write, speak and understand the English language.
• Ability to utilize medical terminology appropriately.
• Skill to work accurately and quickly under pressure.
• Understanding of performance improvement techniques.
• Communication that is professional in both verbal and written languages to visitors, patients and other health care providers.
• Ability to work collaboratively with staff, nurses, physicians and other department managers and hospital personnel.
• Basic computer skills and the ability to work on the computer for several hours each day.

Preferred Qualifications

• Specialized certifications in healthcare management, such as Fellow of American College of Healthcare Executives (FACHE), Certified Medical Practice Executive (CMPE), Lean Six Sigma (Black or Green Belt), Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS), Certified Healthcare Financial Professional (CHFP), or Prosci Change Management Certification.
• Graduate degree
• Experience managing operational scorecards using evidence-based clinical guidelines (i.e. Institute for Clinical Systems Improvement (ICSI) or Hospital Consumer Assessment of Healthcare Providers and System data (HCAHPS).
• Prior management experience.
• Prior outpatient respiratory care experience.

Key Responsibilities

• 65% - Management
• 5% - Leadership
• 5% - Education
• 5% - Performance Improvement
• 5% - Communication/Collaboration, Teamwork
• 5% - Clinical Practice
• 5% - Professional Development
• 5% - Customer Service

Department Overview

Pulmonary Services Lab (PSL) is a diagnostic and procedural hub that supports outpatient and inpatient pulmonary evaluation, pre-operative risk assessment, chronic disease management, transplant and advanced lung disease programs, and occupational and regulatory testing. This highly technical and specialized lab provides assessment, diagnostic and therapeutic testing/procedures for patients of all ages with critical pulmonary illness needs, including pulmonary function testing (PFT), bronchial challenge testing, cardiopulmonary exercise testing (CPET), arterial blood gases, bronchoscopy support, and metabolic studies.

Our satellite Blood Gas Lab (BGL) is a STAT lab and staffed entirely by RTs. Internal quality audits supplement regulatory inspections and include QC performance, competency documentation, specimen integrity and labeling compliance, and proficiency testing performance. This lab is staffed 24 hours/day, 7 days/week and supports all inpatient testing needs. Bedside procedures are offered for specialty areas and for specialty procedures when real-time bedside analysis is necessary for immediate response.

POSITION INFORMATION

• Salary or Pay Range: $9,283.33 - $19,150.00
• Salary Frequency: Monthly
• Salary Grade: Grade 26
• UC Job Title: RESP CARE MGR 1
• UC Job Code: 006607
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 8 Hours, Day Shift - Variable
• Location: Main Hospital (HSP001) - Sacramento, CA
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Continuous 6 to 8+ Hours
• Pushing/Pulling 0-25 Lbs - Frequent 3 to 6 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Continuous 6 to 8+ Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Continuous 6 to 8+ Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Loud noise levels - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Continuous 6 to 8+ Hours
• Complex problem solving/reasoning - Continuous 6 to 8+ Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Continuous 6 to 8+ Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks