New

Critical Operations Engineer I

Equiliem
medical insurance, dental insurance, life insurance, vision insurance, 401(k)
United States, California, San Jose
May 08, 2026
Job Summary The Critical Operations Engineer I supports the operational integrity, security, and regulatory compliance of a colocation data center environment. This role is responsible for monitoring, maintaining, and troubleshooting critical facility infrastructure, including mechanical and electrical systems that support continuous data center operations. The technician begins each shift with a structured handoff and manages tasks through a ticketing system, prioritizing maintenance activities, operational issues, and facility needs. The role involves hands-on work with building systems, coordinating vendor activities, and completing documentation related to maintenance procedures and work orders. This position requires strong knowledge of mechanical infrastructure, critical facility systems, and data center operating procedures. Job Responsibilities Review shift handoff reports to maintain awareness of ongoing operational issues and tasks Monitor and respond to facility-related tickets through the designated ticketing system Perform preventive maintenance and troubleshooting of critical facility systems and infrastructure Support operation and maintenance of chilled water systems and associated components Maintain HVAC equipment including rooftop units, CRAC units, CRAH units, humidification systems, and central plant systems Conduct inspections of mechanical, electrical, and life safety systems to ensure operational reliability Coordinate and oversee vendor maintenance activities and ensure adherence to approved procedures Review and close out vendor documentation, including methods of procedure and maintenance records Monitor environmental conditions and respond to facility alarms or alerts Document maintenance activities and operational events in tracking systems Follow established data center operating procedures to maintain reliability and compliance Job Requirements Knowledge of mechanical, electrical, telecommunications, and life safety systems within a data center or critical facility Hands-on experience with chilled water systems and mechanical infrastructure Experience supporting HVAC equipment including rooftop units, CRAC units, CRAH units, humidification systems, and central plant equipment Familiarity with data center operating procedures and mission-critical environments Experience coordinating vendors performing maintenance or repair work Experience using ticketing or work order management systems Strong troubleshooting and problem-solving skills Ability to follow documented procedures and maintain accurate records Ability to perform physical work related to facility infrastructure and equipment Work Experience Experience working in a colocation data center or similar critical facility environment preferred Experience supporting facility or mechanical operations in a mission-critical environment Benefits Health insurance Dental insurance Vision insurance 401(k) Wellness reimbursement program providing a yearly stipend of $500 for employees and $300 for dependents, up to $800 per family Wellness incentive program offering opportunities to earn up to $450 per year through wellbeing activities Technology stipend of $100 per month Educational reimbursement program supporting qualifying degree programs up to $5,250 per year Charitable donation matching up to $5,000 per year Financial coaching and tools to help manage finances and student loan repayment Pet insurance options Family planning benefits including fertility, pregnancy, adoption, and surrogacy support Employee assistance program providing 24/7 support for personal, financial, legal, and wellness needs Counseling and caregiving programs including access to licensed mental health professionals Referral bonus of $3,000 for eligible employee referrals Discounts and perks across thousands of brands Access to an online learning library with professional development courses Additional Job Details (Commute, Attendance, etc.) Schedule: Sunday through Thursday, 3:00 PM to 11:30 PM (Swing Shift) Position requires on-site presence to support facility operations Ability to respond to operational issues during assigned shift hours is required About Equiliem Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive. Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services. For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience. Benefits We offer a comprehensive benefits package to our employees, which includes: Medical Insurance Vision & Dental Insurance Life Insurance Matching 401(k) Commuter Benefits Employee Discounts & Rewards Payroll Payment Options Future Communication Consent By applying, you are providing consent for Equiliem to engage with you via phone calls, AI-generated calls, AI-generated text messages, standard text messages, and/or emails to share job opportunities. Consistent with our Privacy Policy, information obtained will not be shared with third parties for marketing or promotional purposes. Message frequency may vary for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel or HELP for assistance. EEO Employer Equiliem is an equal opportunity employer. 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