Manager, Business Developer - Multi Unit

How you will make an impact:

• Collaborates with internal departments to ensure the highest level of customer satisfaction.

• Plans and assists in the personal and professional development of the Business Development Team.

• Interviews, hires, trains, and retains staff. Conducts performance monitoring of staff, initiating follow through with disciplinary action and termination in consultation with Human Resources when appropriate. Mentors, motivates, and develops staff and serves as a role model and resource.

• Collaborates with other department leaders to ensure the Business Development Team understands the new business needs.

• Leads team in defining best practices and provides consistent support to internal and external customers.

• Creates and reviews monthly reports.

• Develops strategic selling approach with targeted potential customers to establish key customer relationships.

• Understands key players, applications, requirements and trends within the foodservice industry.

• Creates sustainable value propositions for potential customers that aligns GFS capabilities with customer value drivers.

• Fully utilizes contact management pipeline software solutions to update team members on status and activities.

• Creates and presents highly professional presentations for potential new customers.

• Utilizes and applies customer profitability model and pricing strategies to negotiate customer contracts to ensure the new customers achieve a balanced segment portfolio.

• Creates steady growth that is aligned with the organization and GFS distribution network planning.

• Communicates and collaborates with internal and external teams.

• Collaborates with key decision-makers and executives of accounts and prospective accounts to onboard and transfer customer relationships to proper sales representatives for ongoing maintenance.

• Responsible for successful customer onboarding and transition to account manager.

• Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer's business operations.

• Reports monthly to the leadership team regarding current and potential customer activities and developments.

• Maintain knowledge of segment through industry magazines and local culinary organizations.

• Demonstrate and deliver understanding of Foodservice Industry and operations.

• Understand areas of customer focus, such as Sales Building, Staffing, Profitability, and Compliance.

• Performs other duties as assigned.

When you will work:

• Monday through Friday, 8:00am - 5:00pm.

• Hybrid Work Schedule: 4 days in office, 1 day from home.

What you'll bring to the table:

• Bachelor Degree in Business, Sales or Marketing preferred.

• Valid driver's license required.

• Eight or more years of progressive sales or business experience required.

• Previous supervisory experience required or an equivalent combination of education, training, and experience.

• Motivating, teamwork, coaching, interactions with others, relationships, etc.

• Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.

• Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.

• Must have the ability to multitask, prioritize and be able to work independently or within a team environment.

• Must have strong negotiation, customer service focus, be a strategic thinker, inquisitive, innovative and creative in order to build relationships, network, link resources and apply business practices.

• Ability to understand and utilize market research and P&L statements.

• Ability to develop solutions to a variety of complex problems. May refer to established precedents and policies

• Must be able to travel to different locations.

Essential Functions:

• Collaborates with internal departments to ensure the highest level of customer satisfaction.

• Plans and assists in the personal and professional development of the Business Development Team.

• Interviews, hires, trains, and retains staff. Conducts performance monitoring of staff, initiating follow through with disciplinary action and termination in consultation with Human Resources when appropriate. Mentors, motivates, and develops staff and serves as a role model and resource.

• Collaborates with other department leaders to ensure the Business Development Team understands the new business needs.

• Leads team in defining best practices and provides consistent support to internal and external customers.

• Creates and reviews monthly reports.

• Develops strategic selling approach with targeted potential customers to establish key customer relationships.

• Understands key players, applications, requirements and trends within the foodservice industry.

• Creates sustainable value propositions for potential customers that aligns GFS capabilities with customer value drivers.

• Fully utilizes contact management pipeline software solutions to update team members on status and activities.

• Creates and presents highly professional presentations for potential new customers.

• Utilizes and applies customer profitability model and pricing strategies to negotiate customer contracts to ensure the new customers achieve a balanced segment portfolio.

• Creates steady growth that is aligned with the organization and GFS distribution network planning.

• Communicates and collaborates with internal and external teams.

• Collaborates with key decision-makers and executives of accounts and prospective accounts to onboard and transfer customer relationships to proper sales representatives for ongoing maintenance.

• Responsible for successful customer onboarding and transition to account manager.

• Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer's business operations.

• Reports monthly to the leadership team regarding current and potential customer activities and developments.

• Maintain knowledge of segment through industry magazines and local culinary organizations.

• Demonstrate and deliver understanding of Foodservice Industry and operations.

• Understand areas of customer focus, such as Sales Building, Staffing, Profitability, and Compliance.

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Human Relations - motivating, teamwork, coaching, interactions with others, relationships, etc.

• Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.

• Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.

• Must have the ability to multitask, prioritize and be able to work independently or within a team environment.

• Must have strong negotiation, customer service focus, be a strategic thinker, inquisitive, innovative and creative in order to build relationships, network, link resources and apply business practices.

• Ability to understand and utilize market research and P&L statements.

• Ability to develop solutions to a variety of complex problems. May refer to established precedents and policies

• Must be able to travel to different locations.

Educational & Experience Requirements:

• Bachelor Degree in Business, Sales or Marketing preferred.

• Valid driver's license required.

• Eight or more years of progressive sales or business experience required.

• Previous supervisory experience required or an equivalent combination of education, training, and experience.

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.