ERP Business Analyst

About Us:

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers-first and fast.

Our brand portfolio includes Victor Allen's, Dutch Bros beverages and Nurri, our better-for-you protein beverage line. We are passionate about beverages - and about building a team that's just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Our Core Values:

Position Overview:

The ERP Business Analyst is primarily responsible for partnering and collaborating across departments as the functional subject matter expert of our core ERP system (Microsoft Dynamics AX 2012 R3) as well as smaller, ancillary systems.

Responsibilities:

* Provide functional support of the ERP Platform; understand, research, and resolve daily ad-hoc operational/functional questions for end-users.

* Lead and facilitate initial design sessions with key business stakeholders.

* Document "as-is" and "to-be" process flows, depicting gaps and opportunities.

* Translate business needs into detailed software design requirements.

* Author Functional Design Documents incorporating business requirements and solution design options.

* Setup new and existing customers on requested EDI transaction sets. Complete thorough testing of the complete end-to-end solution with the customer.

* Process EDI transactions including purchase orders, sales orders, acknowledgements, advance shipping notice, invoices and others using Vantage Point.

* Support and analyze data using Microsoft SQL Server tools; generate and execute necessary SQL queries for analysis.

* Create and/or edit system documentation, FAQ's, and training materials.

* Design, develop and test integrating report components from multiple data sources using business intelligence tools for ETL, into a data warehouse and data cubes.

* Develop and execute comprehensive test plans and work closely with technical resources to correct defects.

* Coordinate and manage user acceptance testing of system changes and enhancements, as well as any necessary training.

* Assist with required change management activities as enhancements are rolled out.

* Analyze support issues and facilitate discussion with end users and support team to explain business logic.

* Facilitate communication between all necessary parties to ensure the timely and accurate delivery of support resolution.

* Create and maintain issue resolution documentation.

* Support continuous process improvement through the facilitation and implementation of forward-thinking solutions and efficiencies.

Qualifications:

* Bachelor's degree in business, computer science and/or related field or equivalent experience.

* 3+ years' strong ERP knowledge and analysis experience (preferably in Microsoft Dynamics AX).

* 3+ years' strong EDI experience

* 3+ years' experience in a manufacturing background (preferably in a food or retail industry).

* Strong understanding of ETL principles, data modeling, data hierarchies, data relationships, and measures.

* Proficient use of reporting tools and creating Reporting Services (SSRS) reports

* Demonstrated ability to manage multiple and complex projects.

* Excellent listening, and oral/written communication skills.

* Strong analytical and problem-solving skills; ability to spot and correct problems before they surface.

* Able to creatively problem solve.

* Flexible, proactive, and able to work in a fast paced, ever-changing environment.

* Exhibit a high-level of intellectual curiosity; ask the right questions to ensure a thorough understanding of the opportunity.

* Able to solve complex problems as well as seek out answers with minimal information (work in the gray).

* Able to articulate technical information into a meaningful message that clearly explains the issue, impact, and resolution.

* Highly motivated; takes initiative without being asked, displays a sense of urgency, and requires minimal oversight.

* Develop and maintain positive, collaborative working relationships with internal and external stakeholders.

* Able to organize and prioritize work, meet deadlines, and work independently.

* Take responsibility for one's own actions.

* Work effectively with others, especially those with differing views; maintains calm demeanor and respect.

* Open to learn from and share knowledge with others constructively.

* Microsoft Dynamics AX certifications are a plus.

* Able to travel between facilities, as needed.

Hours, Location and Pay:

We offer a competitive base pay rate and benefits package for full-time employees. This role works standard business hours Monday - Friday at our Little Chute, WI manufacturing facility. Occasional travel to our Neenah, WI facilities, as needed.

Physical and Mental Demands:

* While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.

* Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.

* Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:

At Trilliant and Horseshoe, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

* The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

* Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.

* Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.

* Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.

* EEO/AA including Vets and Disabled

* If you need a reasonable accommodation for any part of the employment process, please contact us by email at HR@trilliantfood.com and let us know the nature of your request and your contact information.

* Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.

* The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.