Fiscal Technician III

Come work for the City of Concord where in addition to enhancing your office support skills in customer service, accounting and payroll, you are giving back to the community and there is room for growth. Medical benefits start the first of the month after your hire date and deductibles are as low as $500 per person with the employee paying as little as 10% of the premium. A competitive total compensation package to include a pension plan.

DEPARTMENT: General Services Department -Administration

TYPICAL WORK SHIFT/SCHEDULE: Days, Monday thru Friday.

STARTING SALARY RANGE: $23.14 - $26.78 hourly. Top of pay scale is $33.45

APPLICATION INSTRUCTIONS: A City Application is required. Applications completed online at www.concordnh.gov. For more information on applying, please call the Human Resources Department at (603) 225-8535 (voice) or TTY at 800-735-2964 or 7-1-1.

JOB SUMMARY: Works independently performing work of moderate difficulty; processing accounting, payroll and other financial transactions; processes accounts payables and/or receivables; processes and tracks purchase orders; monitors and tracks budget expenditures; balances receipts, reconciles accounts, and prepares routine financial reports.

(All responsibilities may not be performed by all incumbents.)

Enters vendor numbers and prepares and posts invoices; reconciles accounts to appropriate reports; verifies financial reports from the bank and/or the City's Payment processor.

Maintains meter replacement program to ensure compliance with AWWA standards.

Assists customers with applications for new utility services; maintains new customer database.

Responds, evaluates, resolves, and communicates customer concerns and complaints relating to water bills, sewer bills, late penalties, and consumption levels; records correspondence on customer accounts; arranges appointments between meter service technicians and customers; provides verbal and written responses to customer inquiries.

Receives utility payments; operates a cash drawer and makes change; performs calculations and verifies totals; balances cash drawer to prepare bank deposits; receives and reconciles monies and receipts from other departments.

Prepares audits and processes payroll and time-keeping records; calculates retro pays and severance packages; maintains time clocks and time entry database and spreadsheets.

Assures prompt and accurate leave slip processing; troubleshoots discrepancies with accruals and manages these histories for employees.

Maintains and monitors accounts and financial statements.

Inputs data to "Gasboy" and Computerized Fleet Analysis programs.

Makes journal entries and performs other routine bookkeeping duties; keeps computer data updated from time sheets, invoices, requisitions, change orders, and journal entries.

Accounts for and balances daily receipts and ensures that cash-on-hand is maintained at an appropriate level.

Processes disbursements and adjustments.

Processes and tracks documents in order to ensure the appropriate completion of transactions including work orders from Water Metering Staff.

Prepares deposits; writes applications for permits; assigns number, list name, and other pertinent information; records amount paid; enters data into computer to create a deposit report; distributes reports to appropriate departmental offices.

Responds to inquiries and assists others in problem resolution; answers the phone; takes messages; helps customers at the counter; opens mail and forwards to appropriate departments.

Prepares requisitions, purchase orders, or time sheets for processing; verifies purchase orders to requisition and payment vouchers to assure accuracy; contacts vendor if order received is incorrect pricing or item.

Gathers and summarizes financial information in order to prepare reports and provide information for budget preparation or monitoring.

Sets up and maintains alphabetic and numeric files so that documents can be filed and retrieved in an orderly fashion.

Reviews and researches customer accounts for misapplied payments, discrepancies, delinquencies, and ownership records.

Assists Utility Billing Program Manager in accounting for and balancing daily receipts; ensures cash-on-hand is maintained at proper balance.

Assists with the generation of utility bills, final bills, final notices, and shut-off notices.

Maintains specialized funds and billing data on a monthly basis.

Receives orders; verifies for accuracy; maintains accurate inventory of office supplies, printed supplies, etc. Assists with other office functions on an as-needed basis, including typing, filing, making copies, etc.

Disseminates reports such as incident reports, sick and annual leave accruals, and other computerized printouts, etc.

Types and formats letters, memos, charts, forms, reports, and other documents.

Answers telephones and interacts with the general public to respond to questions, receive requests, address complaints, and resolve problems.

May perform duties in the scheduling and coordinating of activities for assigned area.

May conduct cash transactions with the public, such as sales, refunds, and fee collections.

May be required to perform daily bank deposit run.

Performs other related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

High school diploma or GED; and,

Two to three years of related accounting/clerical experience; or

Any combination of education, training and experience which provides the required knowledge, skills and abilities required for the job.

Licenses and Certifications: (May vary depending on area of assignment)

Justice of Peace.

Notary Public

MATERIAL AND EQUIPMENT USED:

Personal Computer and/or Terminal Calculator
Multi-line Telephone Facsimile Machine Photocopier
Various Codes, Ordinances, Manuals, and Handbooks

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

Basic mathematical computations, including adding, subtracting, multiplying, and dividing.

Basic bookkeeping procedures.

General office policies and procedures.

Computer software programs including Access, Excel, and Word.

Skill in:

Performing basic mathematical computations, such as adding, subtracting, multiplying, and dividing.

Applying basic bookkeeping procedures to financial operations.

Compiling and organizing information for report preparation.

Communicating effectively, orally and in writing.

Dealing courteously and diplomatically with the public.

Operating various office equipment.

Entering and retrieving information using a computer.

Typing at 30 wpm.

Filing documents in alphabetic or numeric order.

Mental and Physical Abilities to:

Establish and maintain effective working relationships with others.

Understand and carry out written and oral instructions.

Perform duties while typically sitting at a desk or table or while intermittently sitting, standing, or stooping.

Occasionally lift light and heavy objects.

Working Conditions:
Work is performed in an office.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Our organization is committed to ensuring fair treatment, access, and opportunities for all individuals regardless of race, ethnicity, gender, sexual orientation, ability, socioeconomic status, age, religion or other social identities in accordance with state and federal law. We recognize that each individual brings a unique perspective that is informed by their life experience and identity. Our organization is committed to recruiting and retaining the best qualified individuals based on a holistic review of their knowledge, skills, experience, understanding, communication and abilities.