Manager, Facilities Maintenance

SALARY

$120,970.15

POSITION SUMMARY

Supervises and coordinates facilities maintenance activities to ensure high quality maintenance is rendered according to Authority standards and Federal, State, and local regulations. Performs inspections, provides recommendations for preventative maintenance and modification, and provides developmental opportunities for staff that promotes a culture of safety and meets department and Authority goals and objectives.

PRIMARY RESPONSIBILITIES

* Directs the work plan for assigned facilities maintenance services and activities.

o Manages the organization, staffing, and operational activities of staff responsible for the maintenance of Authority buildings, grounds, right-of-ways, turnarounds, parking lots, stations, and shops according to assigned area.

o Coordinates with department staff to plan maintenance and repair activities.

o Communicates with internal customers/employees working within assigned facilities on a regular basis to discuss facility needs.

o Assigns work activities and projects.

o Responds to the scene of all facility incidents, accidents, and unusual occurrences and provides oversight, direction, and incident management.

* Oversees project management of maintenance and preventative maintenance projects and activities, including:

o Provides forecasting, estimates, and requisition of materials, tools, and equipment. Identifies needs and reviews needs with management to allocate resources accordingly.

o Establishes schedules and methods for providing assigned maintenance services.

o Monitors contract and service agreements with outside contractors and vendors and ensures job compliance and completion.

* Performs administrative functions for the Facilities Maintenance Department.

o Prepares and manages any assigned maintenance program budgets. Submits budget recommendations and monitors expenditures to guarantee department meets budget restrictions and goals.

o Administers the Corrective Action Disciplinary Guidelines for all personnel in the Facilities Maintenance Department and the Random Drug and Alcohol Testing Program. Ensures all department files and documentation are filled out efficiently and correctly according to internal and external standards.

o Coordinates with Facilities Improvement and Compliance department on the research and review of departmental files in response to requests from CTA attorneys for documents used in the resolution of legal claims against the Authority.

o Plans, supervises and coordinates practical testing of union job applicants for the Facilities Maintenance Department.

* Oversees staff development to ensure proper training and knowledge is attained to perform effective and safe work functions.

o Coordinates and conducts training sessions and provides training bulletins for staff in proper maintenance and preventative procedures and techniques.

o Reviews work processes, identifies opportunities to increase efficiencies and safety, and makes recommendations on process improvements.

o Reviews all relevant performance and productivity reports, sets goals for staff, and executes performance improvement plans.

o Measures performance of department staff and recommends disciplinary action and/or additional training for personnel that do not perform repairs that meet Authority requirements and standards.

o Issues corrective action/discipline in accordance with the current Corrective Action Guidelines.

* Participates in the development of and administers and monitors programs, policies, goals, and departmental objectives to ensure consistency of interpretation. Develops methods to improve team workflow and processes.

* Hires, trains, develops, monitors, and evaluates performance of staff. Reviews and recommends personnel actions for approval.

* Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position may include the following jobs:

Job Title

* Various Trades Foreperson

CHALLENGES

* To ensure all departments operate within budget, employees are paid properly, all Union contracts are adhered too, and all work requests are processed in a timely manner.

* Physical and mental demands of 24/7 operation.

EDUCATION/EXPERIENCE REQUIREMENTS

* Bachelor's degree in Operations, Management, Business, Public Administration, or a related field, plus four (4) years of experience in maintenance management or operations management.

* A combination of education and experience relating to this position, including any relevant military experience, may be substituted in place of the above-mentioned requirements.

* Training, apprenticeships, or work experience in construction trades preferred.

* Must possess a valid State of Illinois driver's license.

* Required to complete and maintain CTA Rail Safety certification training.

PHYSICAL REQUIREMENTS

* Requires sitting for extended periods of time, standing, visual acumen, manual dexterity, and fingering for working with computer keyboards.

* Must be able to tolerate extreme weather conditions and long intense work periods.

* Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

* Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

* Working knowledge of applicable federal, state, and local laws and regulations.

* Working knowledge of occupational hazards and safety practices.

* Working knowledge of the practices and procedures in facility maintenance and upkeep.

* Working knowledge of the principles and practices in program development and administration.

* Working knowledge of building construction principles and practices including familiarity with plumbing, building, electrical, and mechanical trades.

* Working knowledge of budget management practices.

* General knowledge of the principles and practices in record keeping and management.

* Strong project management skills.

* Strong leadership skills.

* Strong oral and communication skills.

* Strong interpersonal skills.

* Strong organizational skills and attention to detail.

* Ability to establish and maintain good working relationships with departmental staff, management, vendors, outside agencies, community groups, and the general public.

* Ability to develop and monitor departmental and program/project operating budgets, costs, and schedules.

WORKING CONDITIONS

* General office environment.

* Subject to normal garage and shop working conditions such as noise, dust, grease, moving vehicles, etc. when visiting field locations.

* Travels to various field locations and exposed to prevailing weather conditions.

* On call 24 hours a day, seven days a week and required to carry a CTA issued phone.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

* Standard office equipment.

* Various maintenance tools and equipment.