Outlet Manager

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Outlet Manager you'll take charge of a diverse array of dining experience. Your leadership will ensure seamless operations and memorable guest experiences across these dynamic venues.

Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee's largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What will you be doing?

* Manage daily food and beverage operations, including quality and service standards, cost control, guest relations, profitability, and equipment costs.

* Interview, hire, train, and supervise restaurant staff for smooth operations.

* Conduct pre-shift and departmental meetings to organize daily tasks.

* Schedule and oversee staff work assignments.

* Interact positively with guests, promoting hotel facilities and services.

* Resolve guest issues to ensure satisfaction.

* Organize special restaurant events and maintain rapport with other departments.

* Control reservations, ensuring full space utilization without compromising service quality.

What do you bring to the role?

* Previous food and beverage management experience required, preferably in a destination restaurant or steakhouse, fine dining experience is essential.

* Strong knowledge of Food & Beverage operations, preparation techniques and wine required.

* High school diploma required. College degree not required but equal work experience is required.

* Excellent written and verbal communication skills.

* Strong administrative skills with a professional demeanor.

* Ability to handle pressure and manage stressful situations effectively.

* Capable of interacting professionally with all organizational levels.

* Must be able to walk, stand, and bend continuously; able to lift up to 70 lbs.

* Flexible availability for nights, weekends, and holidays.

What's in it for you?

* Room discounts at Marcus Hotels & Resorts properties

* Room discoun Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

* "Two for one" movie theater coupons at Marcus Theatres

* Ability to grow your career and transfer from one property to another

* Early wage access

* Paid time off

* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

* And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Hilton Milwaukee is an Equal Opportunity Employer.