Business Process Associate, Fleet Operations

The Business Process Associate, Fleet
Operations is part of the Registrations Operations organization
and will work with cross-functional stakeholders, financial institutions, fleet
management companies, and state regulators. The Regional Fleet Associate will
complete vehicle registration transactions for Tesla owned vehicles and will
coordinate with Registration Operation leaders on any registration escalation
concerns as needed.

To succeed at Tesla, you must be energetic,
highly organized, and hard working. You should have a passion for sustainable
energy and the ability to create exceptional stakeholder experiences. While
individual contributions is recognized, teamwork is essential to achieve the
highest level of success.

• Manage exception cases and/or
  registration escalations
• Coordinates
  with Sales, Service and Delivery teams to ensure that all required documents
  pertaining to the transaction are complete and accurate
• Manage
  internal stakeholders such as business teams, financial institutions, fleet
  management companies and 3rdparty vendors
• Oversee
  large internal fleet of vehicles ensuring accurate and on-time submission of
  DMV documentation across assigned markets including plate and audit management
• Ensures
  title perfection and provide proof of liens to bank and other related parties
• Manage and
  solution a wide range of title and registration escalations and provide on
  processes including cross border scenarios
• Records
  information and ensures data quality in multiple record keeping systems
  including but not limited to DRO, SCA, AMP, FMT and other internal or state/3rdparty
  registration tools as necessary

• Bachelor's Degree or equivalent
  experience
• DMV
  experience is required
• Strong
  written and verbal communication skills and ability to interact effectively
  with all levels of management
• Ability to
  problem solve and navigates through ambiguous situations
• Ability to
  work independently and think creatively with a proven track record of execution
• Superior
  attention to detail under tight deadlines
• Comfort
  working in a fast paced environment

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.