BNA Airport Ambassador

Ambassador (Driving role)

$18/hour

Description

Ambassador

• $18.00/hr
• Full-Time
• Must have a Valid DL (for at least 2 years or more)

Benefits of joining the LAZ Parking Family:

• Growth Opportunities
• Paid training
• Free company uniform
• Pay Cards
• We partner with Payactiv

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind. LAZ Parking offers a generous benefits package including:

• Medical
• Dental
• Vision
• Life and Disability Benefits
• Supplemental Health
• And much more!

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!

We are also a PEOPLE FIRST company. We often say, "parking is our industry, but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today!

The Spirit of the Position:

The Ambassador is responsible for all janitorial responsibilities for garages and surface lots ensuring they are maintained and cleaned daily. This role is also responsible for responsible for greeting, engaging and interacting with all customers entering and exiting the facility. The position requires cash handling, making correct change, monitoring transactions, etc. for traffic entering/exiting the facility.

What will I do?

• Greet and answer customer service questions concerning parking and answer general customer. Inquiries in a courteous, professional and effective manner, referring questions to the supervisor when applicable.
• Collect the parking fees and provide correct change.
• Understand and know how to handle different types of parkers, i.e. tenants, visitors, employees, administration, etc.
• Understand the surroundings areas in order to answer questions.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Demonstrate the ability to seek improvement.
• Ensure garages and surface lots aremaintained and cleaned daily.
• Responsible for general maintenance of thegarage and surface lots- sweeping, wiping down surfaces and equipment, emptying trash, and picking up trash.
• Assist with snow removal and management of winter upkeep (managing sidewalks and garages).
• May need to operate garage/floor sweeper and scrubber to ensure floors are clean and safe.
• Responsible for ensuring all daily duties on maintenance checklist are completed efficiently and timely.
• Perform other duties as assigned.

Education:

• High school diploma or GED preferred but not required.

Experience:

• Strong customer service experience or skills.

• Experience with general facility maintenance required.
• Cash handling experience.

Skills:

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.
• Must be open to feedback, differing opinions and other points of view.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.