We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results
Remote New

Senior Manager, Marketing Operations

Right At School
0 - 0 USD
United States
Jun 24, 2026
Job Description

At Right At School, marketing isn't about selling. It's about connecting more families to the joy, care, and sense of belonging we bring to communities across the country. The Senior Manager, Marketing Operations makes that connection work: you'll own the systems, data, and campaign operations behind our industry-best marketing so that every family looking for a place for their kids to thrive can connect and engage with us.



This is a remote role on a marketing team of 20 talented marketers, and a true player-coach opportunity: you'll lead a small team of two and build right alongside them, keeping our Salesforce-based tech stack and campaigns humming. You'll turn our goals around enrollment, district partnerships, and brand engagement into smart, scalable programs. Reporting to the CMO, you'll be equal parts builder and believer - someone who loves the craft of marketing operations and wants to serve something far bigger than a typical business.



Why This Role


This is a role for someone ready to step up for an organization that genuinely feels good to show up for. You'll own the central operations of a marketing team that punches well above its size, with the autonomy to shape how it runs, an opportunity to keep modernizing our tools, and exciting projects waiting from day one: launching text messaging to reach families, building the analytics behind our decisions, and welcoming new programs as we grow. It's hands-on and fast-paced, especially during our busiest enrollment seasons, and the right person is energized by getting to do the work and watch it land on something real - more kids in great programs and more parents with one less thing to worry about. If you've been the strongest operator on someone else's team or have led a team of your own and you're hungry to be part of a mission-driven organization, this role was built for you.



Why Right At School


We don't grow for growth's sake. Right At School partners with schools to provide before- and after-school programs, summer camps, break camps, and enrichment clubs in more than 1,200 schools across the country, inspiring a love of learning, supporting schools, and giving parents peace of mind. We grow because every new program means another family experiences the joy, safety, and belonging we create, and because for the families who count on us, we become one of the most important parts of their community, from Pre-K through middle school.



The Team You'd Join


Here's the brag we're proudest of: in seven years of growing this team from one person to 20, we've maintained an incredibly high retention rate. People stay because they never stop growing here - adding skills, taking on more, and building real careers, not just holding down a role.


And the work matters. At every level, the team partners with senior company leaders and our field program teams - the ones bringing our programs to life for the more than 65,000 children we serve in over 20 states. Your work doesn't disappear into a slide deck; it reaches real families and real kids.



You can see it in our reputation, too. School-district leaders regularly tell us our marketing is a highlight of how we introduce ourselves to their communities. Inside the company, we've built real trust and genuine friendships with just about every other team. We hold a high bar and stay warm and low-ego at the same time, and we protect that balance on purpose. People are proud to be on this team. And we love our em dashes - no matter how much shade AI throws at them!



What Marketing Does Here


Marketing at Right At School is how families find us, get to know us, and decide to make us part of their kids' lives. The team owns the following:



  • Brand & Storytelling - Our brand, our voice, and the stories that help families understand who we are and what we stand for, across every channel.
  • Enrollment Marketing - Campaigns that help families discover our programs and enroll their kids across the communities we serve.
  • District & Partner Marketing - The strategy and materials that help us build and deepen partnerships with the school districts we work alongside.
  • Digital Presence - Our website (WordPress), search, paid digital, email, advertising, community engagement, local field marketing, and social channels.
  • Email & Automation - The welcome, nurture, and stay-in-touch messages that keep families informed and connected, powered by Salesforce Marketing Cloud.
  • CRM & Data - Salesforce as our system of record for families, contacts, and campaign insights.
  • Analytics & Reporting - Performance reporting using Google Analytics, Google Tag Manager, and Google Cloud.
  • Creative Production - Design work in Canva, creative project management, and content calendars.
  • Marketing Operations & Technology - The MarTech stack, integrations, system governance, and the documentation that keeps it all running.


Day-to-Day Responsibilities


This role spans strategic leadership, hands-on systems work, team management, and cross-functional collaboration. Core daily and weekly activities include:



Team Leadership & Management



  • Lead weekly 1:1s with the Marketing Project Manager and Marketing Operations Specialist.
  • Set priorities and workload distribution across the team aligned to marketing objectives.
  • Provide coaching, feedback, and professional development support for direct reports.
  • Conduct quarterly performance reviews and goal-setting aligned to OKRs.
  • Remove roadblocks and escalate cross-functional issues to marketing leadership.


Marketing Technology & Systems (Hands-On)



  • Personally build, QA, and deploy emails, journeys, and automations in Marketing Cloud alongside the Operations Specialist - especially during peak enrollment cycles.
  • Govern and optimize the MarTech stack including Salesforce, Marketing Cloud, Google Analytics, Google Tag Manager, Google Cloud, Hive, Miro, Canva, and WordPress.
  • Oversee data flows and integrations between CRM, marketing automation, analytics, and enrollment platforms.
  • Audit and maintain data quality standards in Salesforce (contact records, campaign attribution, segmentation).
  • Monitor Marketing Cloud journey performance and email deliverability health.
  • Evaluate and recommend new tools or integrations to improve team efficiency and campaign effectiveness.
  • Use AI platforms (Claude, ChatGPT, Gemini) to scale the team's output - accelerating reporting, QA, content drafting, and documentation.


Campaign Strategy & Operations



  • Partner with marketing leadership to translate campaign strategies into operational execution plans, and help design AI-forward, automation-driven programs that are efficient, scalable, and leverage personalization and dynamic content.
  • Build and oversee campaign setup in Marketing Cloud (Journeys, Data Extensions, Automation Studio).
  • Ensure proper UTM tagging, tracking, and attribution for all digital campaigns.
  • Review and approve email deployments, landing pages, and campaign launches before go-live.
  • Monitor campaign performance post-launch and brief the team on optimization opportunities.


Analytics & Reporting



  • Oversee weekly and monthly marketing performance reporting across the department.
  • Build and maintain dashboards in Google Analytics and Salesforce to track KPIs and funnel metrics.
  • Translate campaign and business-unit performance data into concise, actionable reports and recommendations that help marketing leaders make informed, real-time decisions.


Cross-Functional Collaboration



  • Serve as the marketing operations liaison to customer operations, digital operations, and product teams.
  • Partner with customer operations to align marketing campaigns with seasonal enrollment cycles.
  • Coordinate with new business teams to develop and deploy onboarding marketing materials.
  • Attend key planning and strategy sessions representing marketing operations.


Who You'll Lead



You'll lead a hands-on team of two while remaining actively involved in the work yourself.


The Marketing Project Manager oversees marketing project intake, campaign timelines, cross-functional coordination, creative workflows, stakeholder communications, and process documentation to keep initiatives on track and delivered on time. The Marketing Operations Specialist manages the technical execution of campaigns across the MarTech stack, including Salesforce Marketing Cloud and CRM administration, audience and data management, landing pages and forms, analytics and reporting, website updates, SEO support, and ongoing system monitoring and optimization.Skills & Technical Qualifications


This is a hands-on role, so the must-haves below are genuine, expert-level requirements - they're where the day-to-day execution lives. The "strong working knowledge" and "nice to have" tiers are real differentiators, not gatekeepers: we don't expect any one person to be expert in all of them.



Core - Must-Have (Advanced or Expert Level)



  • Salesforce CRM (Sales Cloud): campaign management, contact-record governance, report and dashboard creation, custom fields, list views, and workflow rules; solid grasp of the Salesforce data model as it relates to marketing attribution.
  • Salesforce Marketing Cloud Engagement: hands-on expertise with Email Studio, Journey Builder, Automation Studio, and Data Extensions; building and QA'ing emails and journeys; subscriber/list management, data hygiene, and deliverability best practices.
  • People leadership: 2+ years managing or mentoring marketing team members, with the ability to lead a small team while staying hands-on in the work.
  • Player-coach mindset: comfortable operating in a fast-paced, high-volume environment, balancing leadership with personal execution.


Strong Working Knowledge (Proficient)



  • Google Analytics 4 (GA4): event tracking, conversion configuration, audience building, and custom reporting.
  • Google Tag Manager: container management, trigger and tag setup, and debugging with Preview mode.
  • Marketing reporting and dashboard building across GA4 and Salesforce.
  • Project management tools (Hive, ClickUp, or similar): intake, task management, and timeline tracking.
  • Marketing database segmentation and audience list builds.
  • Strong Excel/Google Sheets proficiency for data analysis and reporting.
  • AI platforms (Claude, ChatGPT, Gemini) for workflow optimization, content support, analysis, and operational efficiency.
  • Working knowledge of CAN-SPAM, CCPA, TCPA, and email compliance best practices.


Nice to Have (Preferred, Not Required)



  • AMPscript and advanced dynamic content in Marketing Cloud.
  • HTML/CSS for email template editing and landing-page troubleshooting.
  • Google Cloud / BigQuery and basic SQL for marketing data exports.
  • WordPress CMS management (primarily owned by the Marketing Operations Specialist).
  • API-based integrations via Zapier or native connectors.
  • Marketing Cloud Intelligence (Datorama) experience.


Certifications (Preferred or Willing To Achieve)



Salesforce Certified Administrator


Validates CRM governance and system configuration skills.


Marketing Cloud Email Specialist


Confirms hands-on email build and journey expertise.


Marketing Cloud Consultant


Advanced Marketing Cloud platform strategy and architecture.


Google Analytics (GAIQ)


Confirms GA4 proficiency for reporting and conversion tracking.


Google Tag Manager Fundamentals


Confirms GTM container and tag management skills.



Education & Experience



  • Bachelor's degree in Marketing, Business, Data Science, a Technology-related field, or equivalent professional experience.
  • 5+ years of experience in marketing operations, growth marketing, or marketing technology roles.
  • 2+ years of experience managing or mentoring marketing team members.
  • Demonstrated experience managing a multi-platform MarTech stack in a fast-paced, high-growth organization.
  • Proven track record of connecting marketing operations to measurable enrollment or revenue outcomes.

Applied = 0

(web-77cf7d65c7-4rhzf)