Patient Access Coordinator OP-Therapy Office Full Time

Summary

Job Description:

Primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services.

• Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information
• Pre-registers patients.
• Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department.
• Maintains all patient visit information within the system, updating as requested.
• Insurance verification to prevent denials based on eligibility.
• Performs point of service collections based on estimated patient portion due.
• Demonstrates knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services.

Requirements

• High School /GED
• One year minimum job-related experience is required
• Relevant medical office experience preferred

Benefits

• Tuition Assistance reimbursement program
• Paid Time Off available for use upon hire
• Company paid Maternity and Paternity Leave
• Bereavement Leave (includes pets)
• Employee Assistance Program
• Retirement plans with company match