Team Leader - Living Room - 3rd Shift

When someone is experiencing a mental health crisis, the Living Room provides a welcoming, community-based alternative to the emergency room. As Team Leader, you will guide a multidisciplinary team that delivers compassionate, recovery-oriented support in a calm and supportive environment.

• Provide day-to-day leadership, supervision, and coaching for Living Room staff.
• Ensure guests receive safe, welcoming, and person-centered crisis support services.
• Oversee intake, assessment, referral, and case management processes.
• Support staff in delivering evidence-based crisis intervention and recovery-focused services.
• Collaborate with community partners, referral sources, and natural supports to promote successful outcomes.
• Monitor documentation, program data, compliance, and quality standards.
• Facilitate team meetings, case consultations, training, and professional development activities.
• Conduct performance evaluations and participate in hiring and staff development initiatives.
• Partner with the Program Director to maintain a safe, effective, and recovery-oriented program environment.

Required

• Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field.
• 1-2 years of clinical experience.
• Strong leadership, communication, and interpersonal skills.
• Proficiency with electronic health records and standard computer applications.

Preferred

• Leadership or supervisory experience.
• CADC and/or CRSS certification.
• Lived experience with mental health recovery.