Web Product Owner

Aquent is partnering with a leading organization known for its innovative approach to digital experiences. This company is at the forefront of its industry, consistently delivering engaging and effective online platforms that serve a broad audience. Joining their team means contributing to a dynamic environment where your work directly impacts their digital presence and operational efficiency.

Are you a meticulous and proactive individual with a passion for driving web operations and ensuring seamless digital experiences? We are seeking a hands-on professional to step into a pivotal operational role, where you will be instrumental in maintaining the smooth functioning and continuous improvement of a critical online platform. This is an exciting opportunity to make an immediate impact, taking ownership of the day-to-day operational backlog and playing a key role in delivering essential website enhancements and maintenance. Your ability to organize, prioritize, and collaborate will directly contribute to the success of digital initiatives and the overall user experience.

Responsibilities

• Own and meticulously manage the operational website backlog, ensuring all tasks are prioritized and addressed efficiently.
• Oversee the team's workflow board, actively guiding work through the delivery process to maintain momentum.
• Intake and triage incoming requests from various internal systems, ensuring clear understanding and proper categorization.
• Rigorously review and groom incoming work, ensuring it meets the team's "definition of ready" before proceeding to development.
• Collaborate closely with business stakeholders to gather complete requirements, answer questions, and facilitate the progression of requests.
• Lead operational backlog management efforts, working hand-in-hand with an Agile development team.
• Actively participate in daily standups, backlog refinement sessions, and planning meetings as the operational lead.
• Coordinate with developers, the Scrum Master, and internal stakeholders to keep tactical website enhancements on track and delivered on time.
• Manage a wide array of ongoing website maintenance requests, content updates, compliance-driven changes, legal updates, and other essential operational tasks.
• Serve as the primary day-to-day contact for stakeholders, effectively managing communications and escalating strategic decisions to leadership when necessary.
• Proactively identify and champion opportunities to enhance operational processes and backlog management, contributing to continuous improvement within the team.

Required Skills & Experience

• Proven experience in a hands-on, operational product-focused role, specifically supporting web platforms.
• Strong understanding and practical experience with Agile methodologies, particularly Kanban.
• Demonstrated ability to manage and prioritize a dynamic operational backlog.
• Experience with intake and triage processes for incoming work requests.
• Proficiency in grooming work items to meet a "definition of ready" for development teams.
• Excellent communication and coordination skills to interact effectively with business stakeholders, development teams, and leadership.
• Experience participating in Agile ceremonies (standups, refinement, planning).
• Ability to manage multiple concurrent tasks, including maintenance, content updates, and compliance-driven changes.
• Proactive problem-solver with an eye for process improvement.

About Skill

Skill connects the best professional, IT, engineering, financial and administrative talent with the world's biggest brands. Our eligible talent get access to benefits such as health benefit contributions, retirement plans with match and flexible spending accounts.

Skill is an equal-opportunity employer. We evaluate qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.