Office Coordinator

Summary of Position:

Be part of a team that helps patients move forward.

MedStar Medical Group is seeking an organized, service-focused Office Coordinator to support the daily operations of our orthopedic physician practice. In this role, you will help create a positive experience for patients while supporting the administrative, billing, and financial processes that keep the practice running smoothly.

This is an excellent opportunity for an experienced medical-office professional who enjoys solving problems, improving workflows, and working closely with patients, providers, and practice leadership.

Primary Duties and Responsibilities:

• Coordinate daily administrative and financial activities while serving as a backup resource for other administrative positions within the practice.
• Act as a patient advocate by responding to billing and collection questions, addressing concerns, and communicating with the billing company to support a positive patient experience.
• Review encounter forms for accuracy and completeness, resolve coding concerns with providers, and ensure information is properly communicated for billing.
• Oversee cash balancing, daily deposits, end-of-shift reconciliation, and audits of staff activity within the Practice Management System.
• Partner with the Practice Administrator to implement policies, streamline workflows, support patient portal activity, monitor performance, and improve practice efficiency.

Minimal Qualifications:

• High school diploma or GED.
• One to two years of medical-office experience.
• Medical billing experience.
• Effective verbal and written communication skills.
• Ability to follow instructions, remain organized, and interact professionally with patients, providers, and colleagues.
• Basic computer skills; previous leadership experience is preferred.