AI Platform Engineer

Aquent is partnering with a prominent, forward-thinking enterprise at the forefront of technological innovation. This organization is dedicated to leveraging cutting-edge solutions to drive efficiency, enhance capabilities, and shape the future of its industry. Join a team that values innovation, collaboration, and making a significant impact on enterprise-wide platforms.

Are you ready to be a pivotal force in revolutionizing how a major enterprise harnesses the power of Artificial Intelligence? We are seeking a highly motivated and technically skilled AI Platform Engineer to lead the charge in establishing and managing state-of-the-art AI capabilities. In this dynamic role, you won't just support systems; you'll be instrumental in shaping the strategic adoption of AI, deploying groundbreaking platforms like Anthropic and OpenAI, and integrating emerging technologies across the entire organization. Your expertise will directly empower teams, unlock new possibilities, and drive innovation at an unprecedented scale, making a tangible impact on our client's technological landscape.

Key Responsibilities

• Lead the end-to-end deployment of enterprise AI platforms and services, ensuring seamless integration and optimal performance.
• Take ownership of the day-to-day administration and operational support for critical AI platforms.
• Proactively monitor platform health, availability, performance, and usage trends to ensure reliability and efficiency.
• Act as a key liaison for vendor escalations, coordinating swift resolution of any platform issues.
• Develop comprehensive runbooks, operational procedures, support documentation, and knowledge articles to foster a robust operational environment.
• Drive the full platform lifecycle, including upgrades, feature enablement, and decommissioning activities, keeping our technology stack cutting-edge.
• Define robust support models, service level objectives, and operational metrics to ensure high-quality service delivery.
• Create and implement user onboarding, training, and enablement programs, empowering teams to effectively utilize AI platforms.
• Develop and maintain sophisticated automation scripts to streamline AI platform operations, infrastructure provisioning, system integrations, and operational workflows.
• Design and execute critical data extraction and transformation processes from various enterprise systems, APIs, databases, and cloud platforms, supporting AI platform operations, reporting, and analytics.

What You'll Bring

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a closely related technical field.
• A minimum of 8 years of experience supporting enterprise technology platforms or SaaS products.
• At least 3 years of hands-on experience implementing or administering AI, cloud, or collaboration platforms.
• Proven experience deploying enterprise SaaS solutions at scale in complex environments.
• Strong expertise in scripting and automation using languages such as Python, PowerShell, or similar for infrastructure management, system integration, and process automation.
• Demonstrated experience in extracting, transforming, and analyzing data from APIs, databases, cloud services, and enterprise systems, including the ability to create reusable data pipelines and reports.
• Profound knowledge of Identity and Access Management (IAM), Single Sign-On (SSO), Entra ID / Azure AD, SAML, OAuth, and OpenID Connect.
• Solid understanding of Role-Based Access Control (RBAC) and Enterprise Security Controls.
• Practical experience with monitoring and alerting tools and analysis platforms such as Splunk and Grafana.
• Experience managing production support, incident management, and operational processes.
• Exceptional communication and stakeholder management skills, with the ability to articulate complex technical concepts clearly.

Stand Out With These Skills

• Hands-on experience implementing or administering leading AI platforms such as Anthropic Enterprise, OpenAI Enterprise, GitHub Copilot Enterprise, or Microsoft Copilot, and Azure AI Foundry.
• Familiarity with AI governance, compliance frameworks, and model management best practices.
• Knowledge of FinOps principles, cost management, budgeting, and usage analytics for cloud and AI services.
• Understanding of software deployment and enterprise application management practices.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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